How you'll help us Keep Climbing (overview & key responsibilities)

Enterprise Payments is seeking a Product Leader to lead Delta’s payment strategy and experience. This position will lead execution of a multi-faceted payment roadmap that provides modern and excellent experiences for Delta’s customers, streamlines and standardizes payments across multiple internal and customer-facing applications, balances cost tradeoffs, and ensures compliance with industry and country mandates. This includes:

• Partner with Payments Leadership and key stakeholders to lead execution of a shared roadmap that maximizes benefits for Delta and our customers

• Manage complex, multi-phased deliverables and lead without authority, collaborating with internal and external partners, ensuring adequate prioritization, and removal of impediments

• Analyze payments performance and identify improvement opportunities

• Support investigation of production issues and pursue resolution based on impact

• Communicate and build appropriate transparency at many different levels

• Act as a critical resource and support for Delta’s IT teams, ensuring that the teams understand the business drivers and value of the payments roadmap

What you need to succeed (minimum qualifications)

• At least 4 years of relevant work experience in product management and/or complex project management

• Experience in Enterprise payments, as a merchant product owner or directly via a payment service provider OR Airline industry product management

• Strong business acumen, results-oriented and capable of working through impediments and meeting, or exceeding deadlines with attention to detail and follow-through

• Ability to work independently and manage multiple complex projects simultaneously

• Ability to work well with diverse groups in a fast-paced, changing environment with a high degree of initiative

• Proven ability to influence without authority and work in a matrix setting

• Demonstrated ability to communicate effectively at all levels of the organization, through both written and verbal communication

• Strong analytical skills

• Proven vendor management skills

• Must be performing satisfactorily in present position

• Consistently prioritizes safety and security of self, others, and personal data.

• Embraces diverse people, thinking, and styles.

• Possesses a high school diploma, GED, or high school equivalency.

• Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

• BA/BS or advanced degree in quantitative discipline such as Business Administration, Technology, Economics, Finance, or Data Analysis

• Experience with data and analytics

• Experience in both the payments and airline industries

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives.

• 401(k) with generous company contributions up to 9%.

• New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31).

• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.

• 10 paid holidays per calendar year.

• Birthing parents are eligible for 12-weeks of paid maternity/parental leave.

• Non-birthing parents are eligible for 2-weeks of paid parental leave.

• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits.

• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.

• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.

• Domestic and International space-available flight privileges for employees and eligible family members.

• Career development programs to achieve your long-term career goals.

• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.

• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.

• Recognition rewards and awards through the platform Unstoppable Together.

• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here