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Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary:

Implement standardization strategies for the program across all markets with capabilities to modify to meet state contract and business needs.

The program manager is responsible for maintaining the QPT Program and supporting the colleagues on provider engagement strategies, which may involve, but is not limited to:

Organize monthly market leader touchpoints on program elements and metrics monitoring for how the QPT team is performing against program design.

Host a bi-weekly calls with the QPT team for the first 90 days from launch to provide the necessary support to address questions, knowledge sharing/best practice identification.

Facilitate a twice a week drop-in session with the Program Leader to have an open dialogue of program elements and concerns colleagues may have and/or identify opportunities for program refinement. This is an opportunity to ask top of mind questions.

Provide micro trainings on specific section of the program elements with both leaders and colleague to drive clear understanding of the program requirements for each role that supports the program.

Implement change management strategies to manage any resistance to the rollout of the new standardized program.

§Monitor and evaluate the QPT Program established KPI's

Requirements:

8+ years of managed care of experience preferably in Quality Management, Operations or Provider Relations experience

Preferred Qualifications:

Clinical Licensure Preferred

CPHQ Preferred

Pay Range

The typical pay range for this role is:

$54,300.00 - $119,340.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit Benefits | CVS Health (https://jobs.cvshealth.com/us/en/benefits)

We anticipate the application window for this opening will close on: 11/15/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.