Net 2 Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions taddress the current talent gap - Right Talent - Right Time - Right Place - Right Price and acting as a Career Coach tour consultants.

Job Title: Learning Management System (LMS) Administrator Location: 1030 Delta Blvd., Atlanta, GA 30354 Duration: 12 Months Shift: M-F, 8am-5pm

Responsibilities

• Performing user-related tasks in SuccessFactors Cloud LMS including curriculum assignment, forced completion of content objects, and assignment of alternate job codes.
• Monitoring feedback loop daily to identify any issues within the content or LMS.
• Documenting information on each reported incident for the purpose of identifying trends.
• Providing frontline e-learning tech support to users.
• Diagnosing issues and selecting the right mitigation, escalating when needed.
• Communicating professionally with users experiencing technical issues.
• Updating knowledge articles based on evolving information.
• Proactively sharing concerns and ideas with the FOP LMS team and making recommendations where appropriate.
• Working with corporate LMS team to ensure system updates are communicated, tested and supported.
• Building and maintaining curricula, items, assessments and content objects in the LMS.
• Initiating adhoc reports for the Learning team and stakeholders.

Qualification

• Minimum two years' recent experience as LMS administrator, specifically including modules related to users and e-learning content.
• Minimum two years' experience providing frontline technical support to e-learning users.
• Preferred recent experience in SuccessFactors Cloud LMS within last year. Learning SFX Accreditation preferred but not required.
• Effective verbal and written communicator.
• Customer-focused with ability to render professional support to frustrated users.
• Critical thinker able to triage issues, provide solutions and identify trends.
• Self-starter who engages the expanded team to escalate issues as appropriate.
• Proficient with Microsoft Word, Excel, Outlook, PowerPoint, Teams and Outlook

Why work with us At Net2Source, we believe everyone has an opportunity tlead. We see the importance of your perspective and your ability tcreate value. We want you tfit inwith an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we alswant you tstand outwith opportunities thave a strategic impact, innovate, and take necessary steps tmake your mark. We help clients with new skilling, talent strategy, leadership development, employee experience, transformational change management, and beyond.

Equal Employment Opportunity Statement: Net2Source is an Equal Opportunity Employer. We believe that none should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard tage, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.