QUESTIONNAIRE-6-38

03

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

how you’ll make an impact:

This Human Resources Coordinator role will support a highly complex and fast-paced area of the company managing partnerships with a diverse array of functions and leadership styles (200 FTEs). This individual will serve as a key point of contact for external candidates, support all day-to-day Retail HR operations, will synthesize trends in employee data, and will provide a best-in-class level of customer service to all teams. This role is based in our Buckhead office (4-5 days per week onsite).

• 40%: Engagement/Development:

• Partner with internal client group leaders on executing employee engagement programs and initiatives, including one-on-one coaching and instructor-led education.

• Prepare employees for success by delivering effective onboarding, orientation, and education programs.

• Facilitate annual and mid-year performance review process for total Retail, including goal-setting, talent talks, reporting/analysis, etc.

• Assist in the development of training materials, resources, and coordination of events.

• Assist in employee relations processes, including but not limited to, performance management, severance, investigations, and conflict resolutions.

• Support all stages in the employee life cycle (i.e., career-growth, milestones, terminations, etc.) through record keeping, building strong relationships, an organized administration, and clear communication.

• 35%: Lead the Talent Acquisition Process:

• Drive recruiting process by anticipating next steps, proactively managing panel feedback, coordinating internal communications, and ensuring a positive candidate experience.

• Collaborate with the talent acquisition team, business leaders, and cross-functional partners to proactively anticipate talent gaps, recruit for open roles, and effectively onboard top talent.

• Proactively partner with client group leaders to identify skill gaps and support the execution of organizational strategies to address succession planning and internal movement.

• Provide weekly recruitment reporting and analysis for HR and Retail leadership.

• Coordinate and schedule interviews for internal candidates.

• Own the College Recruitment process for total Retail, one of the largest participating functions.

• Manage the contingent workforce process and employees in partnership with business leaders.

• Own the coordination and facilitation of an excellent new hire onboarding experience (e.g., offer letter process, systems access, first day orientation, etc.) that begins retaining talent prior to an employee’s first day.

• 25%: Support Retail HR deliverables, Operations, and Ad Hoc Analysis:

• Prepare ad hoc analysis to enable strategic and data-driven decision making; provide insight and make recommendations.

• Own reporting on KPIs for key deliverables/goals (e.g., Retention, D&I, Internal Movement, etc.)

• Manage HR admin work to ensure smooth day-to-day operations and timely deliverables (e.g., org. charts, Workday, seating, etc.)

• Facilitate meeting logistics, coordination, scheduling, and note taking as needed.

• Support Retail Field, DC, and Canada HR as needed (e.g., team on-sites, LT support, reporting, etc.)

• We’d Love to hear from you if: (Requirements section)

Must-Have Skills and Experience:

• Strong collaboration skills and demonstrated ability to influence partners at all levels

• Ability to facilitate emotional and sensitive conversations with client groups while maintaining objectivity

• Strong business acumen and a highly curious mindset

• Proven ability to lead courageously: willing to speak frankly, offer new ideas, take calculated risks, and support positive change

• Strong levels of organization, attention to detail, and critical thinking

• Creative problem-solver with the ability to drive and impact change

• Professionalism regarding confidential and sensitive information

• 1+ year of HR-related experience, particularly in a complex and highly matrixed environment

• Bachelor’s Degree required

• OUR Team Members:

• Lead Courageously: Have a strong sense of personal values that align with our Company values

• Collaborates Broadly: Build cooperation, trust, and thrive in a consensus driven environment

• Customer Focus: Proactively seek opportunities to leverage data and fact-based insights to serve customers and/or internal clients

• Drive Growth: Set aggressive goals and implement plans precisely

• Cultivates Innovation: Respectfully challenge the "we’ve always done it this way" mentality and explore new ways to achieve desired outcomes

Make a career at Carter’s:

• Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.