Overview

Tanaq Management Services (TMS) delivers professional, scientific, and technical services and information technology (IT) solutions to federal agencies in the health, agriculture, technology, and other government services. TMS is a subsidiary of the St. George Tanaq Corporation, an Alaskan Native Corporation (ANC) committed to serving Federal customers while also giving back to the Tanaq native community and shareholders.

About the Role

We are seeking aHealth Communication Specialist II (Client Services Liaison)to support our Federal Government customer. This role will serve as primary communications team liaison to agency branches and offices to ensure communication requests are completed in a timely manner and are of high quality.

This is a fully remote role that can be based in Atlanta, GA or anywhere in the United States.

Responsibilities

• Serves as liaison between the agency Office of Communications, branches and director offices, subject matter experts, CIO staff, and agency staff and provides guidance and expert advice on communications strategies, content, and products that are appropriate for the intended audience and are in alignment with the needs of both the requesting unit and the Division.
• Reviews branch and office communication requests via the communications team task tracker and provides recommendations to team lead for handling. Prepares weekly reports for the team lead regarding pending and completed tasks. Works collaboratively with technical resources to ensure that the communications tracker best meets user needs.
• Consults with branch and office points of contacts to conduct intake and ensure understanding of communication requests.
• Handles all data calls from Division, Center, or Agency requiring communications response and coordinate all communications team data calls.
• Tracks priority Division communication initiatives and ensures that communications activities are properly forecasted and keeps staff updated on communications activities related to priority projects.
• Manages agency Division email boxes for internal and external customer service inquiries, ensuring customer follow-up within one (1) business day of receipt.
• Ensures that all communication work aligns with guidelines and requirements for branding, health equity, plain language, Digital First, and other communication principles.

Requirements

Required Experience and Skills

• Minimum 3 years of relevant experience writing, reviewing, and editing health communication materials.
• Strong project management skills required.
• Must have knowledge of government communication requirements, to include but not limited to Digital First, 508, graphic requirements, video development and review, logo and branding, plain language, and other standards for government communication.
• Strong health communications skills, including ability to synthesize and distill information into key points. required.
• Understanding of public health communication strategy.
• Ability to collaborate with internal and external stakeholders to plan, develop, and write public health communication materials.
• Strong client services experience preferred, especially supporting the Federal Government.
• Previous experience working in public health with/in the Federal Government preferred.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills and attention to detail.
• Ability to obtain government clearance.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Education and Training

• Bachelors degree in communications (journalism, advertising, public relations), English (writing/editing), public health or related field is required; Masters degree preferred.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer. May need to lift up to 25 pounds occasionally.

Who We Are

Tanaq Management Services strives to deeply understand and analyze our clients vision, needs, and requirements so we may provide alternative solutions, empowering them to choose the best resolution. We aim to achieve excellence by delivering on our commitments to our clients, employees, and partners.

TMS is an Equal Opportunity and Affirmative Action Employer and participates in E-Verify. All employment decisions are based on merit, qualifications, and abilities. We welcome and encourage diversity in our workforce. Our policies provide equal employment opportunity to all employees and qualified applicants without regard to race, color, religion, national origin, sex, age, disability, pregnancy, sexual orientation, gender identity, transgender status, genetic information, protected veteran status, or any other protected characteristic under federal, state, or local laws. For more information, visitKnow Your Rights{target="_blank"}andPay Transparency Statement.

If you are an individual with a disability and need assistance completing any part of the application process, please email accommodation@tanaq.com to request a reasonable accommodation. This email is for accommodation requests only and cannot be used to inquire about the status of applications.