Overview

Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental.

Responsibilities

• Solicit new and existing accounts to meet/exceed business travel and group sales revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.

• Advanced level of producing business transient and group revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales.

• Develop and conduct persuasive verbal sales presentations to prospective clients.

• Producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales

• Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.

• Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments’ participation in servicing accounts.

• Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.

• Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.

• Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.

• Participate in Weekly Lobby Activation with BT Accounts

• Attend trade shows, community events and industry meetings

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

Qualifications

• High school or equivalent education required. Bachelor's degree preferred.

• 3+ years of past sales experience preferred.

• Must have previous hospitality experience.

• Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Advanced knowledge of sales skills, revenue management, training, and motivation of peers.

• Advanced knowledge of market trends, competition, and key customers of the hotel.

• Desire to participate as part of a team.

• Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.

• Able to set priorities, plan, organize, and delegate.

• Written communication skills to be concise, well organized, complete, and clear.

• Ability to work effectively under time constraints and deadlines.

• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job LocationsUS-GA-Atlanta

Posted Date3 days ago(7/2/2024 3:14 PM)

Requisition ID2024-49381

CategorySales and Marketing

Position TypeRegular Full-Time

FLSA StatusExempt

Location NameThe American Hotel Atlanta Downtown