Overview

Come join the Intuit PACE (Payroll, Automation, and Customer Experience) Team as a Business Analyst.

As a Business Analyst in this role, you will be responsible for creating and implementing automated processes to effectively streamline and improve HR operations. You will work with process owners across the organization to understand current HR business processes, identify gaps, opportunities for improvement, and areas for automation.

You will be responsible for documenting current HR processes, designing optimized processes, and developing process maps and workflows. You will both partner with our team’s RPA (Robotic Process Automation) developers and perform development work utilizing APA (Analytic Process Automation) tools to deliver automation solutions that enhance HR productivity and efficiency. You may also support ad-hoc special projects with a data or automation focus within the HR organization.

In this role, you will also be responsible for conducting training sessions, providing guidance, and support to process owners for automated processes.

To succeed in this role, you should be willing to learn HR business processes and have the ability to identify opportunities for automation. You should have experience documenting processes, designing workflows, and developing process maps. You should possess strong communication, collaboration, and analytical skills. You must be able to handle ambiguity, be self-motivated to figure out the total picture, and propose resolutions or make appropriate decisions tailored to the project at hand.

What you'll bring

• Bachelor’s degree or equivalent applicable work experience required.

• Experience translating business processes into technical requirements.

• Ability to map out and document complicated processes and identify opportunities for optimization.

• Ability to identify opportunities for innovation by thinking outside the box.

• Experience processing and transforming large volumes of data.

• Advanced Excel level, proficient with all other Office applications.

• Alteryx experience preferred.

• Data visualization experience a plus.

• HR process experience preferred.

• Workday and ADP system experience a plus.

• Ability to work in a fast-paced environment even during times of ambiguity.

• Demonstrated ability to hold information confidential with excellent judgement.

• Solid time management skills, ability to prioritize assignments in a dynamic work environment.

• Excellent interpersonal skills, positive attitude, flexibility, and a willingness to learn new things.

How you will lead

Responsibilities include, but are not limited to the following:

• Collaborate across teams, geographies, and organizational levels to identify and translate business requirements into scalable automation solutions.

• Lead sessions with process owners to step through the current state process in detail and ask thoughtful questions to gain a full and clear understanding of the process being automated.

• Identify optimization and standardization opportunities based on these sessions and continually collaborate with the process owner to ensure any recommended process changes satisfy requirements and meet process owner expectations.

• Document AS-IS and TO-BE processes using flowcharts and other forms of documentation.

• Create Process Design Documents (PDDs) as inputs to RPA and/or APA development and ensure final solution design meets business needs and requirements.

• Develop any APA components of the automation solution utilizing Alteryx.

• Support testing and implementation of automated solutions by creating test cases and partnering closely with process owners to validate test results and deploy projects.

• Train process owners on using automated solutions.

• Learn and interact with different enterprise systems that are used.

• Stay up to date with the latest industry trends and best practices pertaining to automation and data tools and continuously share knowledge with the team.

• Learn and become proficient in new automation and data industry tools as they are adopted by the team to expand our solution offerings.

• Collaborate with the Automation Center of Excellence (COE) to ensure alignment with best practices while delivering high-quality automation solutions.

• Develop presentations to share automation success stories with leadership.

• Collaborate effectively with a team to achieve project objectives and help foster a cohesive, collaborative team culture that delivers results and drives innovation.

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.