Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com .

In today’s business environment, growth isn’t just about building value— it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one that's anchored around the customer and propelled by intelligence to deliver outstanding experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to redefine their operating models.

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.

As an Azure-AI Customer Success Manager Senior Analyst, you will play a critical role in ensuring the success and satisfaction of our clients by effectively managing accounts and engaging in high-level and deep conversations regarding Azure AI . This role requires a strong executive presence, exceptional emotional intelligence, a passion for learning technology, and the ability to communicate complex concepts to clients in a clear and concise manner. The ideal candidate will possess strong conversational and account management skills, along with a high aptitude for cloud-based AI solution architecture.

Key Responsibilities:

• Engage with customers who are consuming Azure AI solutions and provide them with technical guidance, best practices, and proactive support.

• Identify customer scenarios, AI usage blockers, and AI growth accelerators and provide feedback to the product and engineering teams.

• Collaborate with account teams, partners, and other CSMs to drive customer success and adoption of Azure AI

• Develop and deliver customized AI workshops, demos, and presentations to showcase the value and capabilities of Azure AI

• Stay up to date with the latest AI trends, technologies, and solutions and share insights and learnings with the AI community.

• Technical Acumen: Apply deep technical knowledge and customer insights to create a modernization roadmap. Architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, while orchestrating key resources and infusing key Infrastructure technologies ​

• Conduct demos on how to use and how to implement AI.

• High level design with customer of AI architecture – based on the customer’s needs, recommend specific Azure AI services and OpenAI offerings.

This is a hybrid role based in Atlanta, GA

Basic Qualifications:

• 2+ years of experience in technical sales, consulting, or customer success roles

• 1+ years of experience working with Azure AI services, tools, and frameworks, such as Cognitive Services, Machine Learning, Bot Framework, and Azure Databricks

• AZ-305 and/or AI-900 certified.

Preferred Qualifications:

• 3+ years of experience in technical sales, consulting, or customer success roles

• Track record of building deep technical relationships with senior IT execs in large or highly strategic accounts.

Pay Transparency Info for Job Postings:

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

Role Location Hourly Salary Range

California $28.17 to $63.94

Colorado $28.17 to $55.24

District of Columbia $30.00 to $58.85

New York $26.11 to $63.94

Maryland $26.11 to $51.15

Washington $30.00 to $58.85

Pay Transparency Info for Salary Range Request from Employee or Candidate:

Accenture offers competitive pay to ensure that our people are compensated fairly and equitably. Compensation varies depending on a wide array of factors, which may include office location, role, skill set, level and experience. Generally, Accenture does not disclose base pay range information to our people unless required by law. Based on where you are located, you are not entitled to such information at this time.

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (https://www.accenture.com/us-en/about/inclusion-diversity/us-workforce)

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document/Annual-Policy-Statement-Regarding-EEO-2023-Applicant.pdf#zoom=50) .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email (https://www.accenture.com/us-en/about/contact-us) or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.