The Role

• Provide leadership & direction to the team responsible for implementing technology solutions to support regionally unique business requirements by collaborating with CRB segment level technology functions and regional business teams.

• Responsible for business engagement to understand and represent the regional needs to CRB technology organization.

• Align with Service Management lead for Service management activates in the region

• Ensure that the regional applications and information needs are met by working closely with central engineering, analytics or information management teams.

• Collaborate with regional operations and change management teams to implement strategic CRB capabilities in the respective regions.

• Work closely with stakeholders to develop proposals as means of obtaining buy-in, approval and funding for technology solutions.

• Budget planning and expense management including resource management.

• Ensure compliance with IT Audit practices and procedures in the region

• Collaborate with external vendors for software solutions, negotiating contracts, and managing relationships to ensure service level agreements are met.

The Requirements

• Bachelor’s or Master’s degree in Information Technology, computer science or related field is required.

• 15+ years of experience in technology delivery, program management, or service delivery functions with at least 8 years experience in leadership roles.

• Should have good spoken and written English language skills that is needed for Global communication. For CEEMEA – good spoken and written French language skills in addition to English, would be an added advantage.

• Leadership skills especially in organizing and implementing cross-departmental programs, projects, meetings and activities.

• Experienced in engaging, managing and influencing challenging stakeholders in a non-hierarchical environment towards achieving a common vision or goal

• Excellent people and relationship management skills

• Ability to manage and implement complex projects/ programs.

• Candidate will have good interpersonal and communication skills, leadership qualities and be a team player.

• Proven track record in building and maintaining high performing teams.

WTW is an equal opportunity employer