Masco Corporation Customer Service Representative in Aston, Pennsylvania

Job Description

Do you enjoy helping Customers solve problems? Do you enjoy talking on the phone? Do you have a basic technical aptitude to help people troubleshoot an issue? Then this may be the position for you!

Endless Pools, located in Aston, Pa is looking for an outgoing Customer Service Representative. Monday - Thursday - 9:00am - 6:00pm; Friday - 8:00am - 5:00pm

About Us:

FOR OVER 25 YEARS, ENDLESS POOLS has sold more than 20,000 pools to people of all ages and athletic abilities, from octogenarians to Olympians, for swimming, exercise, therapy and fun. There are Endless Opportunities to make a difference when you join Endless Pools – come join a team that works hard and plays hard.

Job Description:

Exciting opportunity for a motivated Customer Service Representative at our headquarters in Aston, PA. The Customer Service Representative is responsible for technical support. This position answers all phone calls dealing with installation, problems, maintenance, and ordering parts. This position understands the technical aspects of our products and is able to answer customer questions and provide instructions over the phone.

Endless Pools offers a professional yet casual work environment with great benefits.

Requirements:

Read, write and understand the English language

Excellent written and oral communication skills

Attention to detail with strong organizational skills

Excellent customer service skills

The ideal candidate is bi-lingual - fluent in English/Mandarin or English/French.

The ideal candidate has customer service background

Good phone communication skills are a must.

Endless Pools is part of Watkins Wellness, a wholly-owned subsidiary of Masco Corporation (NYSE: MAS), a Fortune 500 company whose products include Behr® paint; Delta® and Hansgrohe® faucets, bath and shower fixtures; KraftMaid® and Merillat® cabinets and Milgard® windows and doors.

Endless Pools is an Equal Opportunity Employer

Company

Wellness Marketing Corporation

Shift

Full or Part Time

Full time

Masco Corporation is an equal opportunity employer. Applicants are considered for all positions without regard to race, color, religion, gender, sexual orientation, protected status as a veteran, national origin, age, disability, genetic information, gender identity, or any other legally protected status under federal, state or local law.

Masco Corporation is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish at https://e-verify.uscis.gov/web/media/resourcesContents/E-VerifyParticipationPoster_ES.pdf

E-verify Right to Work Poster: English at https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-VerifyNativeDocuments/RighttoWorkPosterEnglish.pdf , Spanish at https://www.uscis.gov/sites/default/files/USCIS/Verification/E-Verify/E-VerifyNativeDocuments/RighttoWorkPosterSpanish.pdf

No visa sponsorship is available for this position, unless specified within the job description.

Masco Corporation is a global leader in the design, manufacture and distribution of branded home improvement and building products. Our portfolio of industry-leading brands includes Behr® paint; Delta® and Hansgrohe® faucets, bath and shower fixtures; KraftMaid® and Merillat® cabinets; Milgard® windows and doors; Kichler® decorative and outdoor lighting and HotSpring® spas. We leverage our powerful brands across product categories, sales channels and geographies to create value for our customers and shareholders.

Masco embraces its responsibility to the communities where we live, work and do business, and we are confident that our actions are making an important difference from coast to coast. We maintain partnerships with a wide range of organizations, including Habitat for Humanity, St. Jude Children’s Research Hospital, City of Hope, the Leukemia and Lymphoma Society, World Vision, United Way and countless other nonprofits both big and small.