About the Role

Our Unification Specialists will work closely with the Program Director, Unification Manager, Clinical Services, potential sponsors, other workers/staff, or stakeholders as applicable and in collaboration with the U.S. Department of Health and Human Services (HHS), Office of Refugee Resettlements (ORR) Unaccompanied Children Program and its care providers, and any additional clients and programs TPG supports.

What Youll Do

• Initiate, coordinate, and maintain direct contact with unaccompanied child refugees and their family members while the minor is in ORR care, while efficiently working to safely release the minor from client care and reunify the child with its family.

• In conjunction with program staff, communicate reunification updates to the minor.

• Participate in case staffing with the program and field as needed to discuss reunification progress.

• Facilitate the timely release or discharge of minors to identified family members or authorized caregiver/custodians and document the provision of services in each minors case file.

• Report significant incidents in accordance with client policies and procedures.

• Maintain the minors case file and case management portal in accordance with client policies and procedures.

• Conduct initial program intake of minors to verify information, identify family/sponsors and make initial contact.

• Act as the facilitator of communication between minors, sponsors, staff, and others as appropriate.

• Complete all assessments with minor and family/sponsors, in accordance with policies and procedures.

• Identify and process potential sponsors.

• Help sponsor to complete all required forms and submit documentation.

• Maintain communication with the minor and their family/sponsors through meetings and phone calls.

• Refer minor for additional services or programs, as needed, within the current program and after release, including documenting/reporting serious incidents through required communication channels.

• Confirm the children are receiving all required services, meeting regularly with the minors to ensure their wellbeing.

• Attend all case staffing discussions, training, and other meetings as part of the minors care team, providing status updates and collaborating with other stakeholders.

• Ability to handle crisis intervention, conflict, confrontation, or other complex people situations with compassion and decisiveness.

• Experience working with traumatized/exploited minors and minors with behavioral problems.

• Demonstrated ability to support a diverse group of clients, including refugees or other minority families.

• Aptitude to work cross-functionally with TPG personnel and social services agencies to deliver the highest quality of work under extreme pressure and in a fast-paced environment.

• Proven experience and high level of comfortably operating technology and learning new software applications quickly to complete required data entry tasks.

• Ability to work independently in the field and exercise a high level of confidentiality.

• Knowledge of state, community, and agency resources for victims of abuse. (preferred)

• Duties are performed via a government approved computer system. Employees are required to possess strong computer skills in MS Word and Excel.

• Perform related duties as assigned, within your scope of practice - management reserves the right to revise these duties as necessary.

• Assist in vetting sponsors nationwide.