Systems Administrator Lead

Who is Epsilon:

Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the missions and objectives of its customers.

Epsilon’s headquarters are in Weaverville, NC with other corporate offices in Greenville, SC, Crystal City, VA, and Denver, CO. We have employees in 30+ States across the U.S.

Why work for Epsilon:

In joining Epsilon’s team, you will have the opportunity to contribute to Epsilon’s business and customer initiatives, as well as influence our brand culture through people interaction and technology advancements.

Epsilon invests in our employees by promoting from within and enabling employees to elevate their knowledge and skill set in their profession by allocating $3,000 annually in Professional Development funds. We also offer competitive pay, comprehensive benefits through one of the largest national carriers, Paid Time Off (PTO) that increases with tenure and has a generous rollover, 11 company paid Holidays, and 401(k) with immediate contribution.

Where you’ll work:

You will work onsite in Crystal City, VA initially and then transition to onsite in Manassas, VA within the first year.

An average day:

As Systems Administrator Lead, you will be responsible for overseeing the administration, maintenance, and optimization of both domestic and international IT infrastructures, including data centers supporting a large federal enterprise effort. This role requires strong leadership capabilities to manage a team of systems administrators, ensuring optimal system performance, security, and compliance with federal standards. The Systems Administrator Lead will also collaborate closely with cross-functional teams to support mission-critical applications and services. Additionally, in this position you will:

• Lead and manage a team of systems administrators, providing guidance, mentoring, and performance feedback.

• Oversee the administration of servers, storage, and virtualization environments across multiple data centers.

• Manage the deployment, configuration, and maintenance of operating systems, applications, and patch management processes.

• Ensure system availability, reliability, and performance in line with SLAs and operational requirements.

• Implement and maintain security best practices, including access control, system hardening, and vulnerability management.

• Develop and maintain documentation for system configurations, procedures, and troubleshooting guides.

• Collaborate with network, security, and application teams to integrate systems and enhance overall infrastructure.

• Monitor system health, perform proactive maintenance, and respond to incidents and service requests.

• Plan and execute system upgrades, migrations, and disaster recovery activities.

• Provide technical leadership in the design and implementation of new systems and enhancements.

• Travel will be required to support various domestic and international systems operations and projects.

Basic Qualifications:

• As a requirement of this position, all candidates must be a U.S. Citizen. In accordance with 8 U.S.C. 1324b(a)(2)(C) , Epsilon will not consider candidates for this position who do not meet the aforementioned conditions.

• Minimum of 7 years of experience in systems administration, including at least 3 years in a lead or supervisory role.

• Expertise in Windows and Linux server administration, including Active Directory, DNS, DHCP, and Group Policy management.

• Experience with virtualization technologies such as VMware, Hyper-V, or equivalent.

• Proficient in managing storage solutions (SAN, NAS) and backup/recovery processes.

• Strong knowledge of cloud platforms (AWS, Azure, or GCP) and hybrid cloud integration.

• Familiarity with automation tools like PowerShell, Ansible, or Terraform for configuration management and deployment.

• Experience with configuration management and infrastructure as code (IaC) practices.

• Understanding of federal IT security standards, including NIST, FISMA, or DISA STIG compliance.

• Excellent communication, team management, and problem-solving skills with the ability to lead in a high-pressure environment.

Other Requirements:

• Must have an active Top Secret with SCI eligibility.

• Will be subject to a federal background investigation.

• Must be able to travel regularly, both domestically and internationally, international travel will require a current US Passport.

Physical Demands and Working Conditions:

Listed below are the physical or mental requirements necessary for the job's performance. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions:

• Prolonged periods of computer desk work.

• Dexterity of hands and fingers to operate a computer keyboard and other computer components.

• Speaking and hearing are sufficient to converse and understand conversations, both in-person, telephone, and virtual meetings.

• The cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision-making, problem-solving, and comprehending.

• Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and the ability to communicate with managers and co-workers.

• Mental aptitude to respond appropriately in high-pressure situations or deadline-driven environments.

• Maintain a professional emotional response when working with others.

Connect directly with your dedicated recruiter, Jessica, on Epsilon’s careers page.

www.epsilon-inc.com/careers

Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. EEO/AA: Minorities/Females/Disabled/Vets.

Please click here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) to review your rights under EEO policy.

If you are an individual with a disability and need special assistance or reasonable accommodation in applying for employment with Epsilon, Inc., please contact our Recruiting department by phone 828-398-5414 or by email careers@epsilon-inc.com .

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