Description

nnovators wanted! Are you an entrepreneur? A builder? A dreamer? This is an opportunity to join Global Fleet and Products, a team comprised of fellow inventors and entrepreneurs with a “Day 1 mindset” with immense opportunities for years to come. We are focused on creating entirely new method of supplying vehicles to our fleet operators in a way that allows us to place the right vehicle in the right place at the right time. If you’re interested in innovating at scale to address big challenges in the logistics world, this is the team for you.

Have you ever ordered a product on Amazon and when that box with the smiley arrived wondered about its journey till your doorstep? This is your opportunity to join the team that serve as the last mile vehicle infrastructure to make that delivery possible. Amazon aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible through a world class last mile operation.

To meet this goal, Amazon is continually striving to innovate and provide best in class service through the introduction of pioneering new products and services. The Global Fleet and Products team is responsible for managing and growing the network of professional contract organizations that power Amazon's in-house last mile delivery service. The Last Mile Global Fleet and Products team is seeking a talented Sr. Program Manager to join our team to design, build, and optimize the largest and most agile fleet in the world.

Key job responsibilities

• Enable the launch and expansion of the Last Mile Rental program across AMZL US Delivery Stations

• Plan and execute end-to-end operational program analysis – including data root cause analysis and process improvement opportunities to drive program performance and improvement

• Define and scale all Last Mile Rental (LMR) program elements (User Interface, communication, tracking, vehicle sourcing, and system improvements) to drive program participation and growth.

• Work cross functionally with peers/colleagues to support training, best practices, and shared opportunities.

• Continuous innovation to drive product improvements across the network

• Optimize and standardize the delivery partner experience journey

• Lead and coordinate large, complicated projects with multiple tech and non-tech stakeholders.

A day in the life

The Sr. Product Manager, Last Mile Rental plays a critical role to the growth and performance of the LMR business. LMR is a key enabler to AMZL US solving last mile capacity enabling safe/cost effective delivery. This role is a driving force for the adoption and scale of LMR to our Delivery Service Provides (DSP) 2.0 providers. This role will actively plan and implement initiatives, analyze and respond to business conditions, and partner with external groups to deliver short and long term solutions.

Basic Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience

• Bachelor's degree or equivalent

• Experience owning/driving roadmap strategy and definition

• Experience with end to end product delivery

• Experience with feature delivery and tradeoffs of a product

• Experience as a product manager or owner

• Experience owning technology products

Preferred Qualifications

• Experience in influencing senior leadership through data driven insights

• Experience working across functional teams and senior stakeholders

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.