Job Description

We are seeking a Program Manager to support our federal customer in Baltimore, MD. This position provides the opportunity for significant client interaction by learning the clients business and becoming a trusted advisor. The ideal candidate will have strong experience with SAFe delivery, a knowledge of the CMS culture, previously led teams implementing a technology solution, and have a proven track record of dynamic delivery in a multi-tenant environment.

-Provide guidance and direction at the program (BPA) level of the contract

-Assist the delivery team with SAFe best practices and procedures

-Manage large, complex projects (task orders)

-Interface with the governments BPA lead, Task Order leads, CO, and COR

-Work with our Service Lines, Market Lead, and Proposal team to develop task order proposals as requested by the government.

-Submit all BPA level deliverables and review and approve all task order deliverables before they are submitted to the client

-Oversee all aspects of the BPA financials working directly with our Operations team

-Lead and present the latest status of the BPA at internal monthly project health reviews

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

-10 years of consulting experience

-5 years of experience in a management position, 3 years managing programs of 35+ FTEs

-Experience managing large teams in a SAFe environment

-Bachelors Degree

-Certified SAFe® Practitioner

-PMP Certification

-Experience providing Agile Coaching and using Agile methodologies

-Ability to manage cost, schedule, and service performance to achieve defined SLAs

-Experience as the point of contact to government customer

-Experience in delivery of a technical project, specifically low code/no code

-Experience within service delivery and management of IT service delivery, including managing SLAs

-Possess strong communication skills verbally and in writing

-Strong logical and analytical problem-solving skills

-Experience managing subcontractors and teaming partners -Experience in ServiceNow ITSM & CSM

-Experience with CCSQ

-Prior experience in management of a BPA

-Experience with Atlassian JIRA

-Experience with Human Centered Design null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.