Job Description

-Collaborate with engineers, subject matter experts, and product managers to gather and understand technical requirements.

-Create and maintain the following types of documentation:

-Standard Operating Procedures: Step-by-step instructions for common tasks and processes.

-Technical Support Guides: Guides for troubleshooting and resolving technical issues.

-Work Instructions: Detailed instructions for specific tasks or procedures.

-High-Level Diagrams: Overviews of system design, architecture, and major components.

-Low-Level Diagrams: Detailed breakdowns of components, interfaces, and functionality.

-Specification Sheets: Concise summaries of product features, technical specifications, and requirements.

-Process Documentation: Outlines of business, manufacturing, or development processes.

-Develop and utilize visual aids like diagrams, flowcharts, and screenshots to enhance documentation clarity.

-Ensure documentation aligns with company style guides and quality standards.

-Participate in product development and testing cycles to gain in-depth product knowledge.

-Manage a documentation repository and version control systems.

48/hr and 100K

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

-4 years of experience as a Technical Writer in an Information Technology environment.

-Proven ability to write clear, concise, and user-friendly documentation for SOP's

-Great written and verbal communication skills

-Proficient in Microsoft Office Suite, and documentation tools (e.g., MadCap Flare, Adobe FrameMaker, Confluence).

-Willing to go on site 3 days a week and work 2 days hybrid and work in a hoteling style environment

-Possess a secret clearance and willing to get TS/SCI null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.