Business Analyst III

Who is Epsilon:

Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the missions and objectives of its customers.

Epsilon’s headquarters are in Weaverville, NC with other corporate offices in Greenville, SC, Crystal City, VA, and Denver, CO. We have employees in 30+ States across the U.S.

Why work for Epsilon:

In joining Epsilon’s team, you will have the opportunity to contribute to Epsilon’s business and customer initiatives, as well as influence our brand culture through people interaction and technology advancements.

Epsilon invests in our employees by promoting from within and enabling employees to elevate their knowledge and skill set in their profession by allocating $3,000 annually in Professional Development funds. We also offer competitive pay, comprehensive benefits through one of the largest national carriers, Paid Time Off (PTO) that increases with tenure and has a generous rollover, 11 company paid Holidays, and 401(k) with immediate contribution.

Where you’ll work:

You will work onsite in Crystal City, VA initially and then transition to onsite in Manassas, VA within the first year.

An average day:

As Business Analyst III, you will collaborate with cross-functional teams to gather, analyze, and document business requirements, ensuring alignment with organizational goals. This position will drive the implementation of solutions that enhance operational efficiency and facilitate project success on federal contracts. Additionally, in this position you will:

• Lead requirements gathering sessions with stakeholders to elicit and document business needs and objectives.

• Analyze and model business processes to identify areas for improvement and optimization.

• Develop detailed business requirements documentation (BRD) and functional specifications for project initiatives.

• Collaborate with project managers, technical teams, and clients to ensure alignment between business objectives and technical solutions.

• Support the development and execution of test plans to validate the functionality and performance of implemented solutions.

• Facilitate communication between stakeholders to ensure understanding and buy-in for proposed changes.

• Assist in the preparation of project status reports, risk assessments, and impact analyses.

• Participate in the design and development of training materials and user documentation to support system implementations.

• Monitor industry trends and best practices to recommend enhancements and innovations.

• Ensure compliance with federal regulations and standards throughout the project lifecycle.

Basic Qualifications:

• As a requirement of this position, all candidates must be a U.S. Citizen. In accordance with 8 U.S.C. 1324b(a)(2)(C) , Epsilon will not consider candidates for this position who do not meet the aforementioned conditions.

• Bachelor’s degree in Business Administration, Information Technology, or a related field; Master’s degree preferred.

• 5+ years of experience as a Business Analyst, preferably in federal contracting or a large enterprise environment.

• Proficiency in business analysis methodologies and tools (e.g., Agile, Waterfall).

• Strong understanding of data center operations and infrastructure management.

• Experience with requirements management tools (e.g., JIRA, Confluence).

• Knowledge of data modeling and process mapping techniques.

• Familiarity with database concepts and data analysis (e.g., SQL, Excel).

• Excellent communication, presentation, and stakeholder management skills.

• Ability to analyze complex data and provide actionable insights.

• Experience with compliance and regulatory standards in a federal context (e.g., FISMA, NIST).

Other Requirements:

• Must have an active Top Secret with SCI eligibility.

• Will be subject to a federal background investigation.

Physical Demands and Working Conditions:

Listed below are the physical or mental requirements necessary for the job's performance. Reasonable accommodation may be made to enable individuals with disabilities to perform essential job functions:

• Prolonged periods of computer desk work.

• Dexterity of hands and fingers to operate a computer keyboard and other computer components.

• Speaking and hearing are sufficient to converse and understand conversations, both in-person, telephone, and virtual meetings.

• The cognitive skills needed to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision-making, problem-solving, and comprehending.

• Ability to learn new tasks, remember processes, maintain focus, complete tasks independently, make timely decisions in the context of a workflow, and the ability to communicate with managers and co-workers.

• Mental aptitude to respond appropriately in high-pressure situations or deadline-driven environments.

• Maintain a professional emotional response when working with others.

Connect directly with your dedicated recruiter, Jeannine, on Epsilon’s careers page.

www.epsilon-inc.com/careers

Epsilon is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. EEO/AA: Minorities/Females/Disabled/Vets.

Please click here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) to review your rights under EEO policy.

If you are an individual with a disability and need special assistance or reasonable accommodation in applying for employment with Epsilon, Inc., please contact our Recruiting department by phone 828-398-5414 or by email careers@epsilon-inc.com .

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