Cal Poly Humboldt

Sponsored Programs Foundation Job Announcement

This is not a state position

Job Title: Program Coordinator, North Coast Small Business Development Center (SBDC) *Location: Eureka, CA *Hours: Full Time, 12 months/year *Exempt Salary: Starting at $32,000 to 39,000/year DOE *Project: Northern California Small Business Development Center *Supervisor: Center Director, North Coast SBDC***

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GENERAL INFORMATION

The North Coast Small Business Development Center (North Coast SBDC) provides business assistance services across Californias northwestern region of Humboldt, Del Norte and Adjacent Tribal Lands. Primary activities include business information and referral, business workshops and learning programs, and one-to-one business advising services with individual entrepreneurs. The center works with over 500 businesses each year. Funding for this program comes primarily from the federal Small Business Administration (SBA), and the California Governors Office of Economic Development (GO-Biz), along with other state and private grants. CalPoly Humboldts Sponsored Programs Foundation has hosted Northern Californias regional (NorCal) SBDC program since January 2006, and North Coast SBDC since 2016. While continuation of this position is foreseen for years to come, all NorCal and North Coast SBDC positions are contingent on continued federal and state funding. This is not a state or federal position.

POSITION SUMMARY

Under the direct supervision of the Director and in collaboration with the staff and Business Advisors, the Program Coordinator plays a key role in helping our community's small businesses access the help they need to succeed. In a busy, deadline-driven work environment this organized, friendly person is the glue that keeps clients connected to the right services and the office functioning smoothly. The Coordinator works directly with the public in person and virtually. The Coordinator also independently performs key tasks related to information and referral, training event logistics, data and file management, and office operations. Must be confident using and learning a variety of office technologies and software. Ideally bilingual in English and Spanish. The job offers a competitive benefits package including retirement, group health, dental, and vision. Schedule is 30-40 hours per week, Monday through Friday, with occasional evening and infrequent weekend hours.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Client Relations and Services:

Run business information and referral service and maintain the virtual small business resource library. Answer (or route to colleagues) public inquiries about various business topics, or how to access SBDC services.

Manage logistics and communications for both in-person and webinar training events. This may include managing registrations, setting up webinars or securing meeting facilities, helping instructors with logistics, etc.

Help design and produce online and offline marketing collateral. Perform basic event marketing tasks.

When appropriate, help perform new client screening and intake interviews.

Help staff and Business Advisors identify and capture client economic impact metrics and stories.