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Anoka County Associate Administrative Assistant - Mental Health Intake (Hybrid) in Anoka, Minnesota

Job Posting End Date: October 14, 2024 at 11:59pm CST Hiring range: $20.49 to $24.07 per hour. Starting rate will depend on experience, education, and qualifications. Advancement opportunities exist for individuals motivated to move up within Anoka County. Come join our team at Anoka County where you can serve your community while enjoying the benefits of work-life balance! This includes 24 days paid of flexible time off and up to 12.5 holidays your first year. In order to be considered for this position, information to support your answers must be included in your application. A resume attachment is optional and cannot be used in place of this application. Applications must be received by the closing deadline of 11:59pm on 10/14/2024 in order to be considered. Position Description Supporting the community and providing services to Anoka County residents is just the beginning for the Social Services and Behavioral Health and Housing Department. Commitment to quality, person-driven and individualized services is our passion. The Anoka County Community Social Services Department is recruiting for an Associate Administrative Assistant in the Mental Health Intake service area with the Behavior Health and Housing Division. This position will provide phone, clerical, and administrative support to assist county residents with accessing mental health intake services, social workers who help others in the community, the team, and county operations. The primary objective is helping adults, children, and their families access community based mental health services. This is a full-time, non-exempt, hybridposition. Interviews will begin the week of October 14th, 2024 for those selected to move forward in the hiring process. Pay & Benefits Starting Salary: $42,619 to $50,065 ($20.49 to $24.07 per hour). 2024 Anoka County Salary Schedule Grade 26: $42,619 to $57,512 ($20.49 to $27.12 per hour). 24 days of paid flexible time off and up to 12.5 paid holidays. Comprehensive insurance, including medical, dental, vision, flex benefits and more at www.anokacountymn.gov/benefits. Medical and dental clinic exclusive to employees, located at the Anoka County Government Center. Pension plan and other retirement investment options. Advancement/professional development opportunities. Work Location This position will work at the Anoka County Government Center, located at 2100 3rd Ave, Anoka, MN 55303. This position may be eligible for flexible work arrangements, including a hybrid work environment, with some days working remotely and some days working in the office. Expected work hours are Monday - Friday, 8:00 a.m. - 4:30 p.m. Job Duties and Responsibilities These examples are not all inclusive and are intended to be illustrative of primary responsibilities of an Anoka County Associate Administrative Assistant. Be the first point of phone/email/fax for residents, professionals, and community members to learn more about mental health intake services/prepetition screening, or direct to other county departments/community resources as requested. Initiate and use interpreter services and document transcription for callers or residents who use bilingual languages. Utilize multiple electronic computer programs/platforms such as Outlook, Word, Excel, Webex, SSIS, Maxis, MMIS, MGA, RightFax, and others as needed and/or requested to research information, obtain, and convey information necessary for appropriate opening/closing of cases. Scan, copy, fax, email, and file all documents/forms necessary for unit and department. Create forms, minutes, notes, brochures, and other project requests. Collect, analyze, and document data including use mathematical calculations. Assist other units and departments with administrative duties and act as back up coverage when requested. Attends and participates as a cooperative member of a diverse team in county meetings, trainings, continuing education, or task forces related to adult and children's mental health needs/county se vices/business operation as requested. Help to create community partnerships and attend community outreach/education events. Qualifications and Requirements: Minimum Knowledge, Skills, and Abilities Needed Requires a high school diploma. Preferred Knowledge, Skills, and Abilities Needed Two years or more of full-time (2,080 annual hours) job-related experience in office support or customer service working in a call center or in a reception environment. Job-related experience in social services, mental health, or healthcare-related fields. Effectively, positively, and professionally communicate and interact with the public that have diverse life experiences. Computer skills, such as Microsoft Word, Excel, and Outlook. Maintain confidentiality and comply with federal, state, and county rules and regulations. Physical Demands and Work Conditions Standard office environment. Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Hearing abilities required for general and phone communication, signals, and machine sounds. Alternating between sitting, standing, and walking daily to serve clients coming in for probation. Occasional crouching and kneeling as required to perform job responsibilities. Frequent wrist and finger manipulation to complete computer work. Occasional lifting of 10-20 lbs. Equipment used includes computers, phones, and standard office equipment. Occasional travel to other county work sites as needed. Travel between work sites may require driving a county vehicle and/or a personal vehicle. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. Selection Process It is important that your application show all the relevant education and experience you possess. This information will determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Pre-employment Requirements Anoka County has determined that successfully passing a pre-employment criminal/driving background check, drug screen and DOT physical, and/or other qualifications checks may be necessary for certain positions. Applicants may be required to sign an informed consent form allowing the County to obtain to conduct such screenings and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position. About Anoka County As the fourth largest county in Minnesota, we depend on the diversity, dedication, determination, and innovation of our employees. We offer a wide range of career opportunities for people with a variety of personalities, abilities, knowledge, and life experiences who can come together for the single purpose of serving Anoka County's 369,000 citizens in a respectful, innovative, and fiscally responsible manner. If your career aspirations resonate with our mission, we invite you to Find Your Path with Anoka County! Hear from other Anoka County employees here. Commitment to Affirmative Action and Equal Opportunity Employment Anoka County is committed to the principles of our Affirmative Action Plan and Equal... For full info follow application link. Anoka County is committed to the principles of equal employment opportunity. It is the policy of Anoka County to recruit, hire, train and promote persons in all job titles, without regard to race, color, creed, religion, sex, national origin, marital status, status with regard to public assistance, disability, sexual orientation, or age except where such status is a bona fide occupational qualification. It is the policy of Anoka County to make employment decisions in a manner which will further the principles of equal employment opportunity.

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