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General Dynamics Information Technology
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Annapolis Junction, Maryland
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staff - both direct and indirect
Review all financial and technical reports before release to the ... coordination with the Contractor's contracts staff
Assist the Government PM by providing input to
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General Dynamics Information Technology
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Annapolis Junction, Maryland
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training of program staff - both direct and indirect.
Review all financial and technical reports ... imposed by the contract in coordination with the Contractor's contracts staff
Assist the Government
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General Dynamics Information Technology
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Annapolis Junction, Maryland
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significant projects, coordinating the efforts of engineers and technical support staff in the performance of
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General Dynamics Information Technology
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Annapolis Junction, Maryland
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operations at the shift or small help desk level. Supervises non-exempt support staff.
● Ensure the help desk staff uses the required tools and software to identify, document, track and resolve reported
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General Dynamics Information Technology
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Annapolis Junction, Maryland
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opportunities; in collaboration with technical staff, proposes and tests potential solutions; and qualifies
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General Dynamics Information Technology
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Annapolis Junction, Maryland
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Tier 2 support staff.
Assist end-users with complex technical issues and provide advanced
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General Dynamics Information Technology
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Annapolis Junction, Maryland
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.
● User Support and Training:
Provide guidance and training to Tier 1 and Tier 2 support staff
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General Dynamics Information Technology
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Annapolis Junction, Maryland
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.
● User Support and Training:
Provide guidance and training to Tier 1 and Tier 2 support staff
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General Dynamics Information Technology
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Annapolis Junction, Maryland
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Ensure the timely recruitment and training of program staff - both direct and indirect
Review all ... administrative requirements imposed by the contract in coordination with the Contractor's contracts staff
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