-
General Dynamics Information Technology
-
Annapolis Junction, Maryland
...
.
● Service Delivery Management:
Oversee the end-to-end delivery and operational management of ... :**
Develop and implement strategies to optimize service delivery, enhance efficiency, and improve customer
...
-
General Dynamics Information Technology
-
Annapolis Junction, Maryland
...
timely review and delivery of SE documentation.
Perform Data Quality analysis of deliverables ... and delivery.
Conduct formal and informal reviews at pre-determined points throughout the
...
-
General Dynamics Information Technology
-
Annapolis Junction, Maryland
...
, complete, and timely review and delivery of SE documentation.
Perform Data Quality analysis of ... and delivery.
Conduct formal and informal reviews at pre-determined points throughout the
...
-
General Dynamics Information Technology
-
Annapolis Junction, Maryland
...
capability delivery roadmap that defines the functionality details and sequence from the Initial Operating ... defining and documenting a capability delivery roadmap that defines the functionality details and sequence
...
-
General Dynamics Information Technology
-
Annapolis Junction, Maryland
...
research and functional analysis on projects within our Service Delivery organization (i.e. on-site support ... :** Functional Experts
Skills:
Analytical Thinking,Communication,Customer Service
**Experience
...
-
General Dynamics Information Technology
-
Annapolis Junction, Maryland
...
evaluating service and delivery systems, and procedures.
● Works with other department supervisors to ... Desk
Skills:
Customer Service,People Management,Technical Support
**Certifications
...
-
General Dynamics Information Technology
-
Annapolis Junction, Maryland
...
seeking a highly skilled and experienced Digital Services Customer Facing Senior Manager to lead a team ... role involves overseeing the delivery of services such as Virtual Desktop Infrastructure (VDI), both
...
-
General Dynamics Information Technology
-
Annapolis Junction, Maryland
...
complex technical issues and enhance service delivery.
● Stay current with industry trends and ... measures for continual service improvement.
● Ensure compliance with data security and governance
...
-
General Dynamics Information Technology
-
Annapolis Junction, Maryland
...
customer-focused approach to service delivery. Ability to work independently and collaboratively in a team
...
-
General Dynamics Information Technology
-
Annapolis Junction, Maryland
...
have impact:**
● Collaborate with GDIT senior growth and delivery executives to develop, execute
...
-
General Dynamics Information Technology
-
Annapolis Junction, Maryland
...
monitor their effectiveness.
Continuously monitor and evaluate service delivery processes to identify
...
-
General Dynamics Information Technology
-
Annapolis Junction, Maryland
...
developing and customizing core applications such as Incident, Problem,
Change, Knowledge, and Service Catalog. Four (4) years of IT application systems experience in technology solutions delivery is required
...