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Clarivate Analytics US LLC
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Ann Arbor, Michigan
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college or university
2+ years of professional client-facing customer service experience
It would be ... ) customer service experience
Experience in MS Office 365, Excel, Word, PowerPoint, MS Teams, Outlook etc
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Clarivate Analytics US LLC
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Ann Arbor, Michigan
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university
It would be great if you also had..
1+ year(s) of customer service experience
Experience in MS ... Clarivate is seeking a dynamic Customer Care Advisor to join our global Customer Care team. In this
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Clarivate Analytics US LLC
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Ann Arbor, Michigan
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role in driving customer success and product innovation. As a Customer-Centric Product Manager, you ... customer pain points and requirements. Regularly engage with customers through surveys, interviews, and
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Clarivate Analytics US LLC
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Ann Arbor, Michigan
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for all inbound customer inquiries and providing expertise to customers, distributors, and internal ... experience
At least 1-2 years of experience working in a client service experience position
At least 1 year
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Clarivate Analytics US LLC
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Ann Arbor, Michigan
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experience working with Salesforce or another customer relationship management software system
It would be ... practices.
Hands on experience with cloud-based or Software as a Service (SaaS) products.
Previous
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Clarivate Analytics US LLC
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Ann Arbor, Michigan
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Senior Manager, Service Delivery. If you have full stack development experience with the MS tech stack ... network engineer, one security officer, and one customer support manager.
Hours of Work
Full time
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Clarivate Analytics US LLC
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Ann Arbor, Michigan
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arise, you thrive in identifying creative and unique solutions and seek customer feedback.
About You ... , or related field
2+ years of experience working in a customer-facing, cloud based,SaaS environment
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Clarivate Analytics US LLC
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Ann Arbor, Michigan
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business and customer outcomes for new business intelligence solutions for the R&D community and will ... and emerging technologies. The successful candidate must possess strong customer engagement, strategic
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Clarivate Analytics US LLC
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Ann Arbor, Michigan
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significant product features)
Customer Research - Participates in leading focus groups, customer surveys, and ... priorities. Leads and manages customer advisory boards, including scheduling, planning, and facilitating
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Clarivate Analytics US LLC
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Ann Arbor, Michigan
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Professional Service companies. You will be tasked with selling Clarivate's full suite of products and services
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Clarivate Analytics US LLC
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Ann Arbor, Michigan
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years of client/customers service experience
0-2 years of experience working with Salesforce or other
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Clarivate Analytics US LLC
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Ann Arbor, Michigan
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collaboration with internal teams.
Manage all renewal orders through SFDC and customer portals as required
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