Strategic Advisor

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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and highlight your experiences that directly relate to this position.

For questions regarding the position, requests for accommodations, or assistance with the application process, please contact UMSI Human Resources at [email protected] .

Summary

Reporting to the Associate Dean of Academic Affairs, the Business Process Consultant Lead will consult on business process strategies for multiple units, develop process improvements, document workflows, and create new processes to facilitate information and communication flows between different units in the School of Information (UMSI). You will communicate closely with school leadership, heads of units, staff, students, and faculty in order to move forward with organizational improvements. This is a two-year term-limited position.

Who We Are

TheSchool of Information (https://www.si.umich.edu/) is a progressive, interdisciplinary professional school that offers five academic programs. UMSI delivers innovative, elegant, and ethical solutions connecting people, information, and technology. The school was one of the first iSchools in the nation and is the premier institution studying and using technology to improve human computer interactions. Our school mission is to create and share knowledge so that people will use information with technology to build a better world.

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Generous time off (Vacation, Holidays, Season Days, Family Leave)

• A retirement plan that provides two-for-one matching contributions after 12 months of eligible service, with immediate vesting

• Many choices for comprehensive health insurance

• Dental and vision insurance

• Life insurance

• Long-term disability coverage

• Flexible spending accounts for healthcare and dependent care expenses

• Tuition support program

Responsibilities*

• Assess and analyze existing business processes and workflows across various units identifying inefficiencies and opportunities for improvements.

• Develop comprehensive business process strategies and plans aligning with organizational goals and objectives prioritizing based on potential impact and feasibility.

• Design, implement, and lead process improvements and facilitate the use of new technologies or systems that support better workflow management.

• Document current and future workflows ensuring the documentation is accessible and updated regularly.

• Communicate with leadership, heads of units, staff, students, and faculty to build strong relationships, understand their needs, and ensure that their voices are heard and concerns are being addressed.

• Develop and facilitate training sessions for partners and provide ongoing support.

• Establish key performance indicators (KPIs) to measure the effectiveness of implemented processes and make adjustments as necessary.

• Apply change management principles and communicate clearly and frequently about changes and updates.

• Create detailed project plans and manage cross-functional teams to ensure projects are completed on time and within budget.

• Ensure that the new or improved processes comply with relevant laws, regulations, and internal policies and stay informed about industry best practices.

Required Qualifications*

• Master's degree and 10+ years of experience in organizational leadership.

• Experience in cross-unit communication.

• Experience leading groups and engaging people in developing and working towards shared goals.

• Experience successfully implementing process improvement initiatives and managing change.

• Experience in project management, organizational change management, and leading cross-functional teams.

• Experience exercising strategic thinking, integrating innovative solutions and approaches to enhance organizational effectiveness and drive long-term success.

Work Schedule

Punctual, regular, and consistent attendance is required. You may be required to work during non-business hours and on weekends.

You may be required to travel to multiple locations on and off campus. Your main office workspace is located in one of UMSI's 5 locations. Hybrid work is possible and follows the UMSI Remote Work Policy and with supervisor approval. Remote work agreements are reviewed annually and are subject to change depending upon our needs.

Additional Information

• Visa sponsorship is not available for this position.

• This is a 2-year term-limited position.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID

251245

Working Title

Strategic Advisor

Job Title

Business Proc Consultant Lead

Work Location

Ann Arbor Campus

Ann Arbor, MI

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

School Information

Department

School of Information

Posting Begin/End Date

7/05/2024 - 7/19/2024

Salary

$135,000.00 - $150,000.00

Career Interest

Information Technology

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