Patient Services Intermediate

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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Summary

We are looking for someone that wants to be a part of the Cardiac Procedures Unit (CPU) at the Frankel Cardiovascular Center as a check-in/front lobby clerk. As check-in, you would assist patients by arriving them and giving them materials related to their procedure. This is a full-time position. The standard work schedule is Monday through Friday, 6am to 2:30pm.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day

• 2:1 Match on retirement savings

Responsibilities*

Duties of the position include but are not limited to the following:

• Scheduling inpatients for procedures in Michart/Optime

• Supporting nursing staff and Physicians

• Paging staff

• Preparing patient charts

• Providing a daily lunch count for patients

• Order medical equipment for patients and nursing staff

• Arranging patient transportation through MiChart

• Answering phones and triaging calls

• Check patients in for procedures

• Arrange follow-up appointments

• Cover vacations by working other shifts and areas

Required Qualifications*

• High School Diploma or equivalent

• 3-4 years of experience

• Excellent customer service skills

• Excellent attendance record

• Able to work a flexible schedule

• Able to multitask in a fast pace environment

Desired Qualifications*

• MiChart access

• Previous clerical experience

Work Schedule

The standard work schedule is: Mon -Fri 6a-230p

Union Affiliation

This position is included in the bargaining unit represented by the Service Employees International Union - Healthcare Michigan (SEIU), which represents bargaining unit members in all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID

237453

Working Title

Patient Services Intermediate

Job Title

Patient Services Intermediate

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Um Hospital

Department

MM CPU Central/Recovery

Posting Begin/End Date

6/12/2024 - 6/30/2024

Career Interest

Healthcare Admin & Support

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