What does it take to be an Observability Solution Engineer at Splunk?

This is an opportunity to work at a company that is changing the way information supports business decisions. At Splunk, we've grown rapidly across Europe by helping leading companies (including 90 of the Fortune 100) go from data to business outcomes faster than ever.

Join us on our journey as Splunk Solution Engineer, and enjoy a culture of inclusiveness, disruption, and fun while selling smart and winning big.

What’s the role of a Solution Engineer at Splunk?

• You will technically own, discover, position, prove and deliver the key technical elements of a sales cycle to achieve a ‘technical win’ within large scale and complex customer environments. You’ll use a range of communication styles, a range of technology skills and experiences and a range of soft skills and people skills to develop trust relationships with both your sales colleagues and your customers.

• You will be an advocate and ambassador for Splunk through your professional social media, industry and marketing events and supporting pipeline generation activities

• You will collaborate with your customer contacts, and build them into Splunk champions, by helping them to understand how Splunk can help them to solve some of their most challenging problems and help them achieve their objectives.

Responsibilities:

• Ability to demonstrate Splunk products and services to customers on site, remotely via webinar sessions, and at field events such as conferences and trade shows.

• Establish and maintain strong relationships throughout the sales cycle with all levels within the customer.

• Willing to travel to visit prospects and customers, and to engage in onsite customer work when required.

• Answer complex technical and competitive questions plus address customer concerns to a successful outcome.

• You should have experience with discovering pain and determining value with customers.

• You should be comfortable working for a dynamic technical organization with a rapidly expanding customer base.

Do these characteristics describe YOU?

• Curiosity: You tend to want to understand the why of a scenario as much as the what and typically use a range of skills to discover whether the first response to the question really describes the situation or its implications

• Customer Success: Selling is great, but customers being successful with your solutions is one of your main motivations.

• Technically Astute: You enjoy the detail, even if you don’t always need to express it. You have a thirst for up-to-date knowledge of the technologies and solutions that businesses use to be successful as they transform.

• Confidence: But not arrogant – you have the confidence that comes from the knowledge that your product is rock solid, and the ability to transmit this confidence to a customer. That means you might sit down with a customer already using your product to show them how they might use it even better!

• Business Savvy: You understand how businesses are organized, how they achieve their desired results, what challenges they are likely to face, what solutions they need and what transformations they could make with your solutions.

• A growth mindset: You build in time to develop your skills, knowledge, experience or capabilities. You look beyond the current opportunity towards the wider set of opportunities that could exist in a prospect.

• A Collaborator: You understand that selling is a team game, so you spend time developing your network of colleagues and partners to achieve your success – and theirs.

• Competitive: If you’re in it, you want to win it!

• Fun: Getting the job done and enjoying & generating fun don’t need to be mutually exclusive.

• The candidate must be based in the Netherlands and be fluent in Dutch and English.

Helpful technical skills or experience (not all required, but consider how Splunk could benefit from your background)

• Domain knowledge and experience in any of the following areas: IT infrastructure, Cloud Technologies, Application Delivery, Business Analytics or Log Management

• Insights in IT Operations: Experience with ITSM tools and ITIL processes like incident, problem & change

• Understanding of IT Monitoring & Observability in all its aspects: logs, metrics and traces, experience with monitoring tools (Infrastructure and APM)

• Modern application architecture (microservices): Understanding or experience with working with Kubernetes, Docker, and/or Lambda/serverless

Understanding of DevOps concepts: Experience working in engineering/software development roles. Hands-on experience working with modern programming languages including: Java, Python, PHP, .NET, Ruby, js (http://node.js/) , Go, etc.

We value diversity, equity, and inclusion at Splunk and are an equal employment opportunity employer. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the On Target Earnings (OTE) range is a guideline and for candidates who receive an offer, the OTE will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to OTE, this role may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a comprehensive, competitive benefits package which may include healthcare and retirement plans, paid time off, wellbeing expense reimbursement, and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com .