Position Title:Medical Assistant

Job Group:Merit

Required Minimum Qualifications:• Certification or registration as a Medical Assistant or completion of a recognized one year Medical Assistant Program, or Completion of a health care profession program with a curriculum incorporating elements of a Medical Assistant program including but not limited to: pathophysiology, medical terminology, basic pharmacology and medication administration including dose calculation and psychology.

Preferred Qualifications:Experience providing medical assistance to young adult patients.

Recent experience with direct patient care and equipment used in an ambulatory clinic setting.

Medical office experience.

Experience scheduling appointments using electronic practice management software, insurance data collection and entry into electronic health records.

Job Description:

Are you a Certified Medical Assistant looking for an exciting opportunity to make a difference in a dynamic clinic environment? We are seeking a dedicated and professional individual to join our team and be cross-trained to work both in direct patient care and the front desk, with a primary focus on front desk duties.

Clerical Responsibilities:

• Be the first impression of our clinic: answer phone calls, schedule appointments, and check in patients with a positive and supportive attitude.

• Collect insurance information, run eligibility checks, and return clinical phone calls.

• Manage internal and external medical records for accurate and complete data during patient appointments.

• Assist in obtaining insurance prior authorizations and provide detailed information to other departments.

Clinical Responsibilities:

• Work 1:1 with a provider to room patients and support the patient care plan.

• Assist with physical exams, patient history, medication records, allergies, and immunizations.

• Administer routine medications and perform laboratory tests such as urinalysis, blood work, and electrocardiograms.

• Identify vaccination needs for specific patient populations and support patient procedures.

• Performs routine laboratory tests such as urinalysis and blood work, does electrocardiograms and x-ray work as needed.

• Identifies vaccination needs for specific patient populations.

Knowledge, Skills, and Abilities:

• Knowledge of medical records documentation requirements.

• Knowledge of medical instruments and supplies.

• Knowledge of routine oral, rectal, and injectable medications.

• Knowledge and ability to perform CPR and emergency care procedures.

• Ability to maintain patient confidentiality.

• Ability to maintain a courteous and respectful approach toward patients, visitors, and fellow staff members.

• Ability to work safely and willingness to comply with special safety and health precautions including universal precautions.

• Ability to provide care with regard to patient condition and age.

• Ability to use supplies and equipment in a cost-efficient manner.

• Ability to maintain personal appearance in accordance with dress code.

• Ability to be punctual, dependable and flexible (so as to alter work schedule to meet unit/patient needs).

• Ability to read and understand instructions and guidelines and to read data indicators.

• Ability to maintain effective working relationships.

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:09

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.

The department is not able consider non-U.S. citizen candidates who require employer sponsorship. Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program

Original Posting Date: July 5, 2024

Posting Close Date:July 28, 2024

Job Requisition Number:R15036

By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming, global, and culturally diverse community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/diversity-and-inclusion/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 3410 Beardshear Hall, 515 Morrill Road, 515 294-7612, email eooffice@iastate.edu .

If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 .

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.