At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.

Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we’re working at the pace of change on diagnostic tools that address the world’s biggest health challenges, driven by knowing that behind every test there is a patient waiting. Learn about the Danaher Business System which makes everything possible.

The Field Service Engineer (FSE) provides world class support to Cepheid’s UK customers including installing, maintaining and repairing the Cepheid platform of molecular diagnostic analysers. This role will be primarily based in the south of the UK covering into London with occasional travel outside this region.

In this role, you will have the opportunity to:

· Make an impact by providing on-site support to our varied customers in the healthcare sector by performing installations, maintenance and repairs on Cepheid’s platforms and associated software packages.

· Participate in comprehensive training program.

· Provide world class customer support maintaining Cepheid’s industry leading customer satisfaction rating.

The essential requirements of the job include:

· Hold a technical qualification (for example BTEC or City & Guilds) related to engineering or similar.

· A willingness to travel (approximately 80%) often at short notice, to support customers in different UK locations, primarily in the south of the UK and into central London. Additional, ad hoc travel to other locations might be required occasionally.

· Demonstrate excellent communication skills internally and externally.

· Curiosity to learn and a team player attitude while also ability to work independently.

· Exceptional customer relationship skills.

It would be a plus if you also possess previous experience in:

· A Field Service Engineer (or similar) role within a medical diagnostic environment.

What we offer:

· A competitive compensation package including private health and dental insurance, an annual company-results based bonus, a company car allowing for private usage and annual performance-based salary reviews.

· A team dedicated to improving health care through faster, more accurate diagnostic tests.

· The opportunity to make an immediate, measurable impact on a global scale, in an environment that fosters career growth and development.

This role will be working in the London Home Counties, Berkshire, Oxfordshire and Hampshire

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At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Operating Company: Cepheid