Company With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one-stop-shop - from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials - and tailored services in the areas of materials management and supply chain management. An extensive omnichannel architecture offers 250,000 customers worldwide cross-channel, round-the-clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes "just-in-time" or "just-in-sequence. Copper and Brass Divison Sales is a distributor and processor of aluminum, stainless steel, copper, brass, bronze and more quality materials serving markets across North America, including Canada and Mexico. By providing customers with what they want, when they need it, Copper and Brass Sales is able to help them succeed in today's challenging global business environment. The company's focus on the Aerospace, Automotive, Electrical, Medical and Oil & Gas Industries allows them to offer these market segments expertise specific to their needs. The daily commitment of its employees to provide premium service focused on the customer first has earned Copper and Brass Sales the position of a respected leader in the nonferrous metals industry for over 80 years. Your responsibilities Job Summary The eCommerce Data Analyst will work directly with the eCommerce Product Owner and Ideation Team to analyze data related to online sales, customer behavior, and market trends to provide insights and recommendations that drive the growth and success of the eCommerce business. The Data Analyst will also be responsible for the customer and product business data models, ensuring they are accurately integrated into the eCommerce platform and processes. This role requires a combination of analytical skills, data organization, business acumen, and reporting skills to support decision making.Job Description Key Accountabilities: Data Analysis & Reporting Collect, analyze and report on various data points from multiple sources (Power BI, GA4, Mouseflow, etc.) to assess business performance and identify actionable insights and opportunities Key business team member in the PowerBI dashboard workstream; analyzing data, identifying actionable insights and following through to resolution. Work with the cross-functional team to identify new reporting opportunities and build the PowerBI roadmap while also maintaining the existing reports. Report on KPIs to track usage and ROI of features and enhancements post release Develop and present regular performance reports and dashboards to stakeholders, working with the ideation team to identify actionable insights to improve the customer experience Customer Insight Data Design processes to collect and catalog customer feedback from multiple sources Analyze customer feedback to identify trends, preferences, and buying behaviors to improve the online experience. Present key actionable insights from customer feedback to ideation and business teams. Provide data support for these opportunities from requirements through enhancement deployment Expert and owner of Product & Customer Master Data for eCommerce Serve as a liaison with business stakeholders and the eCommerce team to document and understand in detail the customer needs and business processes for master data topics to ensure alignment of approach. Own back-office processes for master data, ensuring that data is maintained an