Job Family: Strategy

Req ID: 427603

Siemens Global Business Services (GBS) enables Siemens units worldwide and external customers to accelerate their business transformation into a sustainable and digital future.

Our portfolio comprises services driven by expertise and the latest technology – with a strong focus on innovation and digitalization in areas like business administration, human resources, supply chain management, sales, marketing, and engineering.

In our GBS Western Europe and Africa Hub we are already more than 1400 connected people, from over 57 different nationalities spread across 14 countries.

Want to know more about GBS? Check out here (https://new.siemens.com/global/en/products/services/gbs.html) !

GBS Delivery Management (GBS DM) runs and maintains the operating system in Siemens Global Business Services, developing solutions for our joint opportunities and challenges. The purpose is to create efficiency as well as ensuring a high level of quality, innovation and harmonization across all our service deliveries.

We define lean and agile delivery management frameworks and common standards, and provide tools, methodology and support to enable excellent service delivery across Business Lines and Service Units.

Are you ready to be part of the change and help us make real what matters?

The Operational Excellence Professional will be part of the Western Europe & Africa (WEA) team and will play a crucial role in enhancing the operational efficiency of the organization. This role comprises a strong focus on Continuous Service Improvement and support to topics like Quality Management, Customer Impact and Digital Transformation. This element is expected to work with autonomy, curiosity, a very strong service mindset, collaborative skills and a bullet-proof positive spirit!

Your mission will be…

• As a partner to our business teams, you will play a pivotal role in identifying opportunities for improvement by fostering a lean mindset and encouraging innovative thinking;

• You will guide our Service Lines in employing effective process and operations management methodologies as needed, such as 8D, Risk Analysis, Root Cause Analysis, and more. You will also mentor teams on Continuous Improvement Projects using Agile, LEAN, PDCA, and other methodologies;

• You will strive for digitalization and automation within the WEA hub, collaborating with our Digital Services team to develop scalable solutions;

• As an advocate for an Agile and Customer-centric mindset, you will act as a change evangelist, managing transitions and transformations to support the business adaptation to our customers’ needs;

• You will facilitate the sharing of best practices within this organizational unit (GBS WEA) and beyond, providing transparency on status and progress, and contributing to reporting and communication.

We are looking for someone with…

• University degree (preference for business-related disciplines) or extensive relevant experience in shared services environment or similar;

• Business fluent English language skills (written and spoken);

• Proven experience in the fields of process improvement/ optimization, with knowledge of six-sigma, lean, or other continuous improvement frameworks; Experience with Agile methods is preferred;

• Comfortable with MS Office and digital collaboration platforms; Ability to work with data analytics and automation tools is a plus;

• Outstanding team spirit, positive energy and entrepreneur mindset in the way you drive your topics across the organization;

• Customer-centric culture, focusing on generating value and efficiency internally and externally;

• Excellent communication, coaching / mentoring and collaboration skills (in a hybrid environment), with the ability to influence stakeholders to ensure timely and appropriate deliverables;

• Exposure to international project environment and comfortable with international cultural diversity;

• Strong problem-solving skills, being able to prioritize in a complex environment, think creatively and effectively.

What you can expect from us…

A hybrid and flexible working model to promote a better work-life balance, along with a budget for home office support and the opportunity to do 16 hours a year of volunteer work. A health insurance, access to our on-site medical center, plus the chance to join sports groups.

In addition, you'll have access to online learning platforms and discounts with our partners. A shuttle bus to commute to the facilities and the possibility of financial support to your studies.

What makes us proud as an employer :

• Top Companies to work in Portugal 2023 (by LinkedIn)

• World's Best Employer 2023 - 1st place in the Engineering and Production category (by Forbes)

• Most attractive company to work in 2023 - 6th place (ranking of Universum)

• Company with the best reputation in the Technological/Industrial sector in Portugal 2023 (according to the Merco Empresas study)

Please attach your CV in English.

#Siemens #PeopleAtSiemens #GBSpartnerofchoice

Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool!