Job Family: Information Technology

Req ID: 419425

Create a better #TomorrowWithUs

At Siemens, we believe that technology with purpose has the potential to solve the greatest challenges of our time. With over 300 thousand of the world’s most brilliant minds and the power of a presence in more than 190 countries, we make a truly global impact.

At the Lisbon Tech Hub, we drive change in our businesses and services, from Portugal to the world, in areas such as Cybersecurity, Software Development and Testing, Big Data, Artificial Intelligence, Cloud, and many more.

With around a decade of history, the Lisbon Tech Hub is the home of the new technologists (https://new.siemens.com/pt/en/company/jobs/jobs/lisbontechhub.html) – Dream Builders, Impact Creators & Future Makers.

Are you one of them? Join us!

What is your role in this?

DIOS is a strategic application within the CPQ domain, used in various Siemens regions and expanding. It is a web-based application developed upon a low-code Java platform which combines many relevant dimensions of pricing, such as Frame Agreements, Global Agreements, Dynamic Pricing, as well as Discount Guidelines (Pricing Policy) and Quotations. The platform offers the frame for the mentioned topics and could be easily regionalized to provide the best solution for local requirements.

One a given day; the DIOS Application Architect will spend time:

• Acting as a trusted partner to the Service Team Manager and the team of developers, being daily recognized by the technical skills and capability of filtering & independently resolving issues raised by the users.

• Making sure that the Infrastructure for DIOS tool in Azure is running smoothly and participate actively on projects that aim on extending and enhancing it.

• Resolving a multitude of data quality issues, by being able to check, maintain, upload and mend data in DIOS databases.

• Participating on testing sessions with developers, becoming someone that understands the development of tickets and can aid the process.

• Driving projects on extending the number of data sources both feeding DIOS and being fed by DIOS, while optimizing its architecture.

• Collaborating closely and leading offshore technical resources for Level 2 support (service team), reducing the number of tickets sent to Level 3 support (developers).

• Supporting the expansion of the tool and rollout processes in multiple countries, by technically evaluating the architecture, advising, and aiding the connection of their local data sources.

• Act as a Solution Design for Change Requests coming from the business.

We are looking for someone with…

• Good understanding of Java applications and architecture.

• Proficient in handling support at a second level, with a strong ability to troubleshoot and resolve complex issues.

• Have been working with supporting large business applications, with the ability to quickly learn and adapt to new systems.

• Strong background in SQL database management, infrastructure management, and cloud-based environments.

• Effective at log analysis and using diagnostic tools for troubleshooting.

• Experience with Scrum or other Agile methodologies; capable of working in a fast-paced, sprint-based environment.

• Problem-solving mindset, with a proactive approach to handling incidents, service requests, and infrastructure challenges.

• Excellent problem-solving skills and attention to detail.

• Strong experience in setting up and executing test strategies in a software development environment would be highly advantageous (manual and automated testing tools)

• Excellent communication skills, with the ability to coordinate with both internal teams and external partners – leading by example.

• Basic knowledge of CPQ (Configure-Price-Quote) applications.

• Very proficient English. German is beneficial.

• Supported large applications in the past.

• Knowledge about Windows, Azure, Docker, and Kubernetes. (around 1 year experience)

• Good proficiency and experience in C# and SQL (around 3 years’ experience)

What you can expect from us…

A hybrid and flexible working model to promote a better work-life balance, along with a budget for home office support and the opportunity to do 16 hours a year of volunteer work. A health insurance, access to our on-site medical center, and the chance to join sports groups.

In addition, you'll have access to online learning platforms and discounts with our partners. A shuttle bus to commute to the facilities and the possibility of financial support to your studies.

What makes us proud as an employer:

• Top Companies to work in Portugal 2023 (by LinkedIn)

• World's Best Employer 2023 - 1st place in the Engineering and Production category (by Forbes)

• Most attractive company to work in 2023 - 6th place (ranking of Universum)

• Company with the best reputation in the Technological/Industrial sector in Portugal 2023 (according to the Merco Empresas study)

Please attach your CV in English.

#Siemens #LXTechHub #TomorrowWithUs

Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool!