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Insight Global Desktop Support Tier 3 in Alpharetta, Georgia

Job Description

Out client is looking for a Tier 3 Desktop Support as the primary team member managing MAC support, it will have the title of IT Engineer. They will be supporting all internal employees, which includes 200 Mac user and 2500 Windows users. This person will primarily be supporting all Mac related service desk work.

All work within PC\Mac management:

 - Jamf management

 - Tool administration

 - Creating and maintaining master images

 - Hardware troubleshooting and maintenance

 - Networking issues

Working with a team of Technicians

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

   

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Skills and Requirements

2+ years of professional experience with the following:

 - Network Administration (50+ users in corporate environment)

 - Mac and PC management

 - Jamf management - Tanium

  • Jamf certificate 200 or 300 null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.

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