St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Senior Software Developer will work on new and existing projects currently being developed. The duties will primarily revolve around building software by writing code, as well as modifying software to fix bugs and errors, adapt it to new business requirements to improve performance and user experience. Involved in the full software development lifecycle (SDLC) as well as working with business partners and business analyst to help plan, design and delivery solution the solve business requirements. Leads software development projects in an agile team environment and leads junior level members on the team.

JOB DUTIES AND RESPONSIBILITIES:

• Collaborating with management, departments and customers to identify end-user requirements and specifications

• Interpretation specifications and requirements to designing applications, solving technical issues and build solutions.

• Producing efficient and elegant code based on requirements and specifications

• Testing and deploying programs and applications

• Troubleshooting, debugging, maintaining and improving existing software solutions

• Compiling and assessing user feedback to improve software solutions

• Ensure solutions have proper documentation and regularly updated

• Collaborating with fellow developers to solve problems and build solutions as they arise

• Passionate about staying on top of tech trends especially in cloud, experimenting with and learning new technologies

• Drive implementation of new and emerging technologies, platforms, processes and standards

• Guides and leads architecture design and programming of software applications

PHYSICAL AND SENSORY REQUIREMENTS:

Sitting for up to 7 hours per day, 4 hours at a time; standing for up to 7 hours per day, 4 hours at a time; walking for up to 2 hours a day, 1 hour at a time. Seeing as it relates to general, near, color, and peripheral vision. Hearing as it relates to normal and telephone conversations.

EDUCATION:

Bachelor’s degree in computer science, Information Systems or related field is preferred or equivalent work experience. ServiceNow Admin certification required. ServiceNow Developer Certification highly desirable. ITIL V3 or higher Foundation Certification preferred.

TRAINING AND EXPERIENCE:

Required:

• Up to date ServiceNow Certified System Administrator Certification

• 6+ years’ experience as a ServiceNow developer or 8 years’ experience in software development required

• Experience implementing/configuring Service Catalog, Request Management, Incident Management, Configuration Management Database (CMDB), Asset Management, Change Management, Knowledge Management, Demand Management, Application Portfolio Management, Common Service Data Model, Virtual Agent, Configuring the IRE

• Experience building catalog items with various workflows.

• Experience with designing/configuring ITSM using JavaScript, AJAX and HTML

• Experience creating/configuring Business Rules, Client Scripts, UI Policies, UI Actions, and Access Lists in ServiceNow.

• Experience with integrations with these varieties of protocols: REST, SOAP, JDBC, and ODBC

• Experience with workflow administration, ServiceNow reporting, form/UI configurations, notifications, data imports and custom scripting.

• Experience managing clone schedules.

• Experience with JAMF and SCCM Service Graph Connectors

• Experience with Flow Designer

• Experience in developing and assisting staff in the execution and support of Release and Testing Management best practices.

• Experience managing data with Tables, the CMDB, Import Sets, and Update Sets.

• Experience developing standards for development team.

• Experience with developer peer review processes

• Technology certifications in various software development platforms will be considered as experience is the related discipline.

• Previous healthcare experience preferred.

• 1 – 2 years of Project Management is preferred.

• ServiceNow (required). MS Office (required)

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)

Founded in 1872, St. Luke’s University Health Network (http://www.slhn.org/) (SLUHN) is a fully integrated, regional, non-profit network of more than 20,000 employees providing services at 15 campuses and 300+ outpatient sites. With annual net revenue of $3.5 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital.

SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Fortune/Merative 11 times total and eight years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally.

SLUHN has been named a Top Workplaces 2023 by the Morning Call. In addition, St. Luke’s has been named a Top Workplace nationally, in the Philadelphia region, and in New Jersey. St. Luke’s is the ONLY healthcare institution in Pennsylvania and the third-highest ranked healthcare entity in the nation to be deemed a Top Workplace in 2023. In 2023, St. Luke’s was named one of America’s Best Employers for Women by Forbes. St. Luke’s was the only employer in the Lehigh Valley to be named to the list and was one of only two healthcare employers in Pennsylvania to receive the designation. St. Luke’s University Health Network is the top-ranked Lehigh Valley-based employer in Forbes Magazine’s ranking of employers in Pennsylvania.

Learn More Here. (http://www.slhn.org/About)