V2Soft ([www.v2soft.com**) is a global company, headquartered out of Bloomfield Hills, Michigan, with locations in Mexico, Italy, India, China and Germany. At V2Soft, our mission is to provide high performance technology solutions to solve real business problems. We become our customer's true partner, enabling both parties to enjoy success. We are committed to promoting diversity in the workplace, and believe it has a positive effect on our company and the customers we serve.

Description:

Responsibilities **](http://www.v2soft.com)

• Develop, test, and deploy enhancements to existing code to improve and/or maintain Dynamics 365
• Configure Omnichannel flows and experiences for Chat, SMS, Voice, and more
• Work with business users to identify needs and apply or propose appropriate technical solutions using Microsoft Dynamics 365
• Create, implement, and maintain technical documentation for Dynamics 365
• Diagnose and triage technical errors, data issues, and performance challenges
• Proactively provide feedback throughout the Agile journey, seeking for continuous process improvement

Skills Required:

• C#, JavaScript, Azure Cloud logic apps, web apps

Skills Preferred:

• Microsoft PVA or CoPilot exerience.

Experience Required:

• 2+ years of experience with Microsoft Dynamics 365 (Customer Service Workspace)

Experience Preferred:

• Experience with Microsoft Omnichannel for Customer Service Experience with Power Apps, Canvas Apps, and Microsoft Azure

Education Required:

• Bachelor's degree in Computer Science, Information Systems or equivalent work experience.

V2Soft is an Equal Opportunity Employer ( EOE). https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.