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Koniag Government Services Technical Writer in Alexandria, Virginia

KMS

Job ID 2445105

Koniag Management Solutions, a Koniag Government Services company, is seeking a Technical Writer with TS/SCI clearance to support KMS and our government customer at the Mark Center, Alexandria, VA.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Essential Functions, Responsibilities & Duties may include, but are not limited to:

  • Create and build out user assistance infrastructure, including how-to sections, FAQs, and Help sections.

  • Develop intuitive, user-friendly documentation that enhances the user experience and facilitates the use of our applications.

  • Documentation Creation and Maintenance

  • Update, edit, and proofread written materials

  • Ensure all documentation is accurate, up-to-date, and complies with company standards and guidelines.

  • Work closely with subject matter experts, engineers, developers, and the product team to gather information and ensure technical accuracy.

  • Translate complex technical concepts into clear, concise, and user-friendly documentation.

  • Participate in meetings and discussions to understand project requirements and timelines.

  • Review and edit documentation to ensure clarity, consistency, and adherence to style guidelines.

  • Conduct regular audits of existing documentation to identify and correct inaccuracies or outdated information.

  • Collaborate with Agile teams, participating in regular sprint planning, daily stand-ups, sprint reviews, and retrospectives.

  • Ensure documentation is updated in alignment with iterative progress and continuous feedback.

  • Assist in the development of detailed design documents, including system architecture diagrams, data flow diagrams, and API specifications.

  • Incorporate applicable NIST SP 800-53 controls into standards and best practices within documentation.

Qualifications:

  • Bachelor’s degree in English, Technical Writing, Communications, Computer Science, or a related field.

  • Proven experience as a Technical Writer, preferably within the IT or software development industry.

  • Strong understanding of technical concepts.

  • Excellent writing, editing, and proofreading skills.

  • Ability to translate complex technical information into clear, concise, and user-friendly documentation.

  • Proficiency with documentation tools and software.

  • Strong collaboration and communication skills.

  • Familiarity with Agile methodologies strongly desired.

  • Must be a US Citizen, hold a current DoD Top Secret Clearance.

Preferred Qualifications:

  • Master’s degree in English, Technical Writing, Communications, Computer Science, or a related field.

  • Experience documenting cloud services, particularly Azure App Services, Azure Functions, AKS, Azure SQL Database, and Azure Cosmos DB.

  • Certification in technical writing or related fields.

  • Previous experience in a similar role within a government or healthcare organization.

  • Familiarity with DoD/NIST security requirements.

Working Environment & Conditions

This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress.

The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

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