Central New Mexico Community College (CNM) Ingenuity Operations Manager in Albuquerque, New Mexico

Posting Details




Workforce Training Center

System Control Number:




Job Title:

Ingenuity Operations Manager


Limited Term Full Time

Working Title:

Ingenuity Operations Manager FUSE Makerspace

Pay Rate:



This is a limited term position, funded through 06/30/2019 and eligible for benefits.

CNM offers a comprehensive benefits package which includes health, dental, vision, long-term disability, and life insurance as well as pension and retirement plans. CNM also offers generous educational benefits to employees, their spouse/domestic partner, and dependent children.

Position Type:

Executive, Administrative and Managerial

Duties and Responsibilities:

The Operations Manager role is position requiring a diversity of skills and initiative. It invites creativity, business, entrepreneurship, innovation and access to the tools needed by makers, artists, manufacturers and creators. CNM seeks experienced leaders, managers and critical thinkers to encourage ingenuity in stable but continuously growing and improving programs.

Operations Management: Establish standardized processes and procedures in operations and logistics, safety, maintenance, finance, membership, and employee expectations, as required to run and ultimately grow key programs. This includes retail work including management of payments.

Supervision and Leadership: Demonstrate excellent supervision and leadership skills by establishing clear expectations, developing partnerships with a diverse population that accesses the services with CNM Ingenuity, through the fostering of creative solutions and opportunities to develop the programs.

Quality and Safety: Have experience implementing best known methods in safety and quality management. The expectation is operating programs become the standards of excellences as a membership and/or service organizations, utilizing Quality New Mexico and Incident and Injury Free practices.

Technical Aptitude: It is impossible to know it all, it is possible to learn it all. Operations at CNM Ingenuity have equipment from the most basic hand tools to the most sophisticated printers. Be comfortable learning and ultimately teaching others what is available.

Critical Thinking: The programs requiring operational management maintain public private partnerships with many relationships and needs to serve their customers. Expect to solve the unexpected problem without significant supervision, at the right prioritization and at the same time having the wisdom to escalate key issues is a core expectation.

Customer Service: As a membership and service organization, understanding customer requirements and expectations is critical, and how to serve those safely, fairly, and reasonably that meet both the needs of the customer and the organization will be a daily deliverable.

Flexibility and Creativity: There is no roadmap for creative service and/or membership entity. Its members, employees, and supporters are resources. There are many right answers, and they will need to be invented, evaluated and implemented. Willingness to try thoughtful solutions and own the outcomes are one of the many opportunities in joining CNM Ingenuity.

Minimum Requirements:

  • Bachelor's Degree in Operations Management, Business Administration, Business Management, Entrepreneurship or related field.

  • Three (3) to five (5) years directly related experience


Experience in one or more areas to include small business ownership, retail, safety and quality leadership, metal working, welding, electronics, model building, carpentry, printing, computer aided design, workforce training, team building, film, prop, rental and/or making.

Work Schedule:

Forty hours a week generally Monday through Friday, however some evenings and weekend may be required to support Business and Membership needs.

Posting Date:


Closing date at 5:00 pm:

Open Until Filled

Additional Comments

Required Applicant Documents:


Cover Letter

Transcript from an accredited Institution 1

Special Instructions to Applicants:

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CNM IS AN EQUAL OPPORTUNITY EMPLOYER- We strongly encourage applications from candidates who bring diverse cultural, ethnic and national perspectives to their work and teaching.