Job Information
Circles Employee Experience Coordinator in Albuquerque, New Mexico
About Circles Culture:
The Circles culture is an inclusive environment that encourages self-expression and individuality. Creating a space for open communication, respect, and job development empowers our employees to pursue their career goals and advance personally and professionally. Circles prioritizes the wellbeing of our employees so that our consumers experience that same level of care.
Position Overview:
Circles is looking for an Employee Experience Concierge who loves working with people! This role is perfect for you if you are outgoing, industrious, and have a passion for providing the highest level of service.
On a typical day you will research a trip to Disney World for a family of four, write an article about local restaurants in your area, host an onsite table to promote Circles, do a virtual presentation on the concierge service for a team of 20, connect with an onsite lead for an upcoming program and finish your day with finding fun events for associates to do that evening!
This is a temp to perm, Full-Time (40 hours), 100% on-site position with a schedule of Monday through Friday from 8:30am to 5:00pm.
Compensation for this role is hourly with a range of $21.00 to $24.00 per.
Who you are:
Exceptional written and verbal communication skills
Confident and outgoing
Building meaningful relationships comes naturally to you.
Comfortable with computers and technology
Excellent listening and conversational skills
Strong attention to detail and the ability to follow processes 100% of the time.
Professional communicator
Tech savvy
Engaging
Requirements
Manage and prioritize multiple tasks daily.
Ability to meet/exceed productivity and quality standards.
Excellent written and oral communication skills.
Knowledge of Microsoft Office Suite (Word, Outlook, Excel, Teams), Internet searching, and typing
Strong verbal and written communication and organizational skills
Ability to adhere to schedule.
Active listening
Desire for continuous learning and improvement
Flexibility to adapt to changing tasks/priorities.
Education/ Certification:
2 years of customer service experience; prior front desk, concierge, or other hospitality experience preferred.
High school diploma or GED required.
Proven ability to provide quality service in a fast-paced environment.
Must have reliable transportation.
Perform other miscellaneous duties as assigned.
Benefits
Medical, dental, vision insurance starting the first day of the month after hire
Long-term and short-term disability insurance paid for by Circles
401k with match
Life insurance paid for by Circles
Generous PTO policy - Accrue up to 15 days during your first year
Paid holidays
One paid day off per year to volunteer
Access to discount programs
Four-week paid sabbatical every five years
HSA/FSA account eligibility
Access to Employee Assistance Program
Access to Employee Benefit Resource Groups that provide ongoing learning and mentorship opportunities