Qualifications The position requires a High school diploma, general equivalency diploma (GED) or equivalent education and experience. Customer service and/or cashiering experience preferred. Amiable, helpful, courteous, and respectful demeanor, with ability to work well with fellow employees and volunteers, take supervision from thrift store manager, and demonstrate concern for thrift store customers. The incumbent must be able to lift heavy objects. The applicant must be able to pass The Salvation Army's background check. It must be understood by the incumbent that the provisions of Safe From Harm will apply upon commencement of employment and also understood that the required Safe From Harm training be satisfactorily completed within the first thirty (30) days of employment. Summary of Position Customer service position responsible for responding to customer requests and concerns, as well as assisting in the receipt/sorting of donations and sales of thrift store goods. Also, directs thrift store volunteers as necessary. 416 Bridge Ave, Albert Lea, MN 56007 $12.00/hour, 25 hours/week Essential Duties and Responsibilities Responsibilities/tasks: Provides independent, courteous problem-solving services to thrift store customers in a timely, accurate and effective manner. Forwards concerns/suggestions/complaints to the appropriate individual. Operates cash register, accurately recording each sale and preparing daily sales reports. Provides receipts for donations and sorts as necessary. Directs volunteers as they complete tasks throughout the thrift store. Perform all other duties as assigned by thrift store management. Working Conditions There are normally no hazardous or significantly unpleasant physical working conditions, with the exception of the occasional emotional distress or turmoil (due to varying situations) with and between staff and/or customers. The essential duties and responsibilities of this position cannot be performed from home. Regular Weekly Schedule The schedule is based on the needs of the store, and as such will vary, with an expectation of less than 29 hours a week. Bloodborne Pathogens Exposure Risk Level Risk Level 1 - The tasks or activities conducted by Risk Level 1 would involve no known expectation of exposure to blood or other potentially infectious materials. Physical Activities and Requirements of Position Talking Especially where one must frequently convey detailed or important instructions, information, and ideas accurately, loudly, or quickly. Hearing Able to hear average or normal conversations and receive ordinary information. Repetitive Motion Movements frequently and regularly required using the majority of the body. Visual Abilities Average, ordinary, visual activity necessary to prepare or inspect documents. Physical Strength Variety of Work; prolonged standing, walking, bending, climbing Exerts up to 50 pounds of force occasionally. Travel The incumbent may be required to travel by personal vehicle, organization vehicle or other modes of travel to support the Mission of The Salvation Army. Mental Activities and Requirements of Position Reasoning Ability Ability to deal with a variety of variables under only limited standardization. Able to interpret various instructions. Mathematics Ability Ability to perform basic math skills, addition, subtraction, multiplication, division, fractions and percentages. Language Ability Ability to read, write and speak fluent English. Ability to read a variety of books, magazines, and instruction manuals. Ability to prepare memos and reports using proper punctuation, spelling and grammar. Ability to communicate distinctly with appropriate pauses and emphasis; correct punctuation and variation in word order; using present, perfect, and future tenses. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.