Managing a community and changing lives:The Public Housing Property Manager provides oversight for two public housing communities offering transitional housing.

The role isresponsible for overall management, operations, and admissions for one or more properties in the Agencys conventional Public Housing (PH) program and providing regular reports on fiscal and occupancy status. The Property Manager is responsible for monitoring budgets, preparing reports of activities and fiscal status, monitoring operating practices and procedures. Responsible for the Agency receiving at least a satisfactory rating concerning HUD agency scoring systems such as Public Housing Assessment System (PHAS) and other future HUD required evaluation systems. The duties listed below illustrate the various types of work that may be performed.

Essential Duties

1. Ensures compliance with applicable HUD guidelines as well as federal, state, and local regulations, laws, ordinances, and the Agencys administration of programs.

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``` 2. Promotescommunication and cooperation between residents and management by staying knowledgeable of, and ensuring residents are informed of, new rules, laws, regulations, etc., as interpreted by the Agency.? Meets periodically with residents to outline changes and/or new directions in policies and programs.?Responds to inquiries concerning policies and practices associated with the application and/or re-examination processes in a courteous and professional manner.

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``` 3. Provides oversight and guidance to facilities maintenance team as they conduct regular work withinconventional public housing buildings and facilities.

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``` 4. Oversees the income verification process. Prepares and sends written requests for income verification.? Obtains, verifies, and calculates all sources of income and resources to determine financial eligibility of applicants.

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``` 5. Identifies factors that indicate a particular type of residential complex or unit may be required to meet specialized individual needs, based upon a review of all information assembled.

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``` 6. Oversees the orientation and briefing process for new residents.?

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``` 7. Ensures appropriate annual recertification of residents and calculation of interim adjustments and entry of data into computer database. Oversees the preparation and distribution of annual recertification and interim adjustment notices.?

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``` 8. Responsible for move-in/move out procedures, monitoring of service contracts, and timely response to resident service requests, ensuring smooth operations, productive communications, and effective understanding during all interpersonal contacts.

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``` 9. Performs walk-by inspections, at least monthly, of buildings and grounds to ensure maintenance of curb appeal and resident compliance with applicable lease provisions.? Issues citations when necessary and provides oversight of effective resolution of unsatisfactory conditions with residents.?

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``` 10. Effectively handles complaints and legal matters within area of expertise as assigned, including in-house grievance procedures.? Resolves conflicts and complaints among residents, if possible, to mitigate detrimental effects and/or avoid continued grievances.?

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``` 11. Performs related tasks as assigned.

Qualifications

Required:

• Bachelors degree in Business, Public Administration, or Social Sciences from an accredited college or university and at least five (5) years of progressively responsible experience in management,or

• An administrative capacity in property management or low-income housing, or

• An equivalent combination of education, training, and experience resulting in the ability to fulfill the essential job duties of the position.?

• Possession of a valid North Carolina drivers license.

• Publ c Housing Certificationspreferred

The following Certificationsmust be obtained within one (1) year of employment or other allowable period of hire as authorized by the Department of Public Housing Director or his/her designee:

• Property Manager

• Occupancy Specialist

• Rent Calculation

• Enterprise Income Verification System (EIV)

• Fair Housing

Physical Requirements

• Must be able to physically perform the basic life operational functions of climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

• Must be able to perform medium work exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

• Must possess the visual acuity to prepare and analyze reports, operate a computer, tablet, and mobile device, perform mechanical tasks in a technology infrastructure, do extensive reading, and do visual inspections of related technology components.