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Highmark Health
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Albany, New York
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completion of all training and testing
Customer Service Representative tests - passing score
3 ... customer service within a high volume contact center to include providing complete, accurate and timely
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Highmark Health
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Albany, New York
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customer service in a high volume contact center to include providing complete, accurate and timely ... regulations.
E7. Delivers customer service in a professional, polite and efficient manner.
N8. Performs
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Highmark Health
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Albany, New York
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role representing the customer’s voice throughout the product development lifecycle. This role will ... ” behind the products, and own the digital product roadmap. Will bridge technology, business, and customer
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Highmark Health
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Albany, New York
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, industry trends, and customer facing clinical deliverables for internal and external customers. The goal of ... activity, and outcome measures.
Responsible to function as the Voice of the Customer, influencing and
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Highmark Health
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Albany, New York
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departments. This includes leveraging cutting-edge customer experience platforms, implementing robust data ... customer engagement, streamline marketing processes, and deliver measurable business outcomes. This role
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Highmark Health
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Albany, New York
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areas. Functions as the business owner for all customer implementation and maintenance for all group and ... technology support. Accountable for high quality customer satisfaction and outcomes across multiple health
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Highmark Health
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Albany, New York
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responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Albany, New York
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enhance producer relationships while promoting HMIG products to meet customer needs and promote the value ... , employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Albany, New York
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customer and clinician-centric lens and advocates for a combined customer and clinician view in all ... responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Albany, New York
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. Enhance department influence by providing responsive service and understanding customer needs ... customer's needs and proactively craft message to address. Consider alternate points of view on issues
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Highmark Health
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Albany, New York
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responsibilities, employees may have access to covered information, cardholder data, or other confidential customer
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Highmark Health
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Albany, New York
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corporate strategic objectives. Defines service levels and monitors adherence. Sets budgets and controls ... , accountability, customer focus and effective work relationships to realize business goals.
**ESSENTIAL
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