Dev Ops Manager

Job Details

Job Location

Albany or NYC Office - Albany or New York, NY

Position Type

Full Time

Job Shift

M - F 9am - 5pm

New York eHealth Collaborative: DevOps Manager

New York eHealth Collaborative (NYeC) is a not-for-profit organization working in partnership with the New York State Department of Health (NYS DOH) to improve healthcare by collaboratively leading, connecting, and integrating health information exchange across the State.

Founded in 2006 by healthcare leaders, NYeC works to help New York State achieve the Triple Aim of improving the patient experience of care, delivering better health outcomes, and reducing costs. On behalf of the State, NYeC leads the Statewide Health Information Network for New York (SHIN-NY), a network connecting healthcare providers statewide, develops policies and standards that support the utilization of health technologies, assists healthcare providers in adopting and effectively using electronic health records, and ensures that the SHIN-NY provides services to support the State’s public health and Medicaid efforts.

Position Summary:

NYeC is seeking a DevOps Manager to manage our DevOps team and ensure the successful execution of DevOps initiatives across our organization. To be successful in this role, you must have a strong understanding of DevOps processes, tools, and methodologies, as well as a working knowledge of software development, IT infrastructure, and cloud computing.This position will be operated out of the Albany, NY or Manhattan, NY office location.

Primary Responsibilities:

• Team Leadership: Lead, inspire, and mentor a team of Cloud, DevOps, and engineers, providing guidance, setting priorities, and ensuring successful project execution.

• Process Optimization: Implement and improve CI/CD pipelines, automated infrastructure / testing, and deployment strategies to enhance software delivery efficiency.

• Cloud, DevOps, Database Management: Oversee the provisioning/licensing, configuration, and maintenance of database(s) and cloud infrastructure and on-premises systems, ensuring scalability and reliability.

• Tools and Technologies: Evaluate, select, and manage Cloud Architecture, DevOps and Database tools and technologies to support business development/requests, testing, job scheduling, monitoring, and deployment workflows.

• Collaboration and Communication: Foster collaboration between development, infrastructure, business, and quality management peers and other cross-functional teams to facilitate a culture of continuous integration and continuous delivery.

• Security and Compliance: Implement and monitor security best practices, compliance standards, and vulnerability management processes to safeguard systems and data.

• Performance Monitoring: Establish and maintain monitoring and alerting systems to track application and infrastructure performance and ensure timely response to incidents.

• Cost Optimization: Manage cloud resource allocation, usage, and billing to optimize costs while maintaining performance and reliability.

• Documentation and Knowledge Sharing: Ensure thorough standards, metrics, checklists, runbook documentation of processes (and improvement plan), configurations, and best practices, and promote knowledge sharing within the team.

• Problem Resolution: Act as an escalation point for technical issues, providing guidance and support to resolve complex problems.

• Define and/or enhance technical roadmap and strategic plan for Cloud Architecture, DevOps, and Database

• Create and/or perform Cloud, DevOps and Database goals/strategies, projects and/or tasks.

• Other duties as assigned.

  Experience and Skills:

• Bachelor’s degree in Information Security, Computer Science, Management of Information Systems, or related field required. Master’s Degree in Information Systems and Information Technology preferred.

• At least 7+ years of work experience managing enterprise Cloud, DevOps and/or Database complex projects, and leading teams within an Infrastructure department.

• Proven experience in Cloud (preferably AWS), DevOps and database practices and methodologies, with a strong background in system administration and software development.

• Expertise in cloud architecture/platforms (i.e., AWS, Azure, GCP), Azure Cloud products (i.e.: Monitor, Databricks, Data Factory, Data Lake, Function, Serverless/Managed Compute/SQL, Key Vault, Sentinel, VMware, etc..) and infrastructure as code (i.e.: Terraform)

• Strong knowledge of version control systems (i.e.: DevOps, Git), scripting languages (i.e., Python, Shell), and automation frameworks.

• Proficiency with CI/CD tools (i.e., Jenkins, GitLab CI/CD), configuration management (i.e., Ansible, Puppet), and containerization platforms (i.e., Docker, Kubernetes).

• Expertise in Databases and tools such as: Microsoft SQL, Azure Managed SQL, AWS PostgreSQL; Oracle is a plus.

• Proven track record of successfully leading and managing multiple Cloud, DevOps and Database teams in a fast-paced, agile environment.

• Excellent leadership and communication skills, with the ability to collaborate effectively across teams.

  Experience and Skills Preferred:

• Health Information Technology (HIT) and Health Information Exchange (HIE) background.

• Experience in DevOps, CI/CD integration, data modeling and mining, large-scale enterprise MDM implementation, HL7 messaging standard (version 2.x and CDA) & IHE profiles (PIX, PDQ, & XCPD), enterprise application development in Java, EJB, Springboot, and migrations from on-premises to cloud.

• Compliance and Regulatory Knowledge:Familiarity with Personally Identifiable Information (PII), Protected Health Information (PHI), the Health Insurance Portability and Accountability Act (HIPAA), and Health Information Trust Alliance (HITRUST) compliance frameworks is highly valued in this role. The ideal candidate will have a strong understanding of these regulations and the implications for system architecture and software development within our sector. This includes but is not limited to:

• Designing and implementing secure systems that protect sensitive data and ensure privacy.

• Understanding and applying the necessary controls and procedures to maintain compliance with HIPAA and HITRUST standard.

• Navigating the complexities of data protection regulations to support our organization's goals and compliance requirements.

  Expectations of Employees:

• NYeC supports the healthcare sector, and we expect every employee to be vaccinated in accordance with NYeC’s policy before beginning employment with NYeC and present proof prior to their start date, unless they have requested and been granted an exemption or accommodation (based on disability/medical condition or a sincerely held religious belief).

• Employees work a hybrid in-office schedule (at either our Manhattan, NY or Albany, NY office and then remotely). Barring specific exemptions, team members are expected to work from the office on a regular schedule determined by the COO and on other days specified by their manager (no less than 1 day per week in the office). This schedule is subject to change.

• NYeC supports work happening across New York State. From time to time our team members must visit other parts of the state. The most common requirement is for a New York City based team member to travel to Albany and vice versa.

  We consider a wide range of factors when determining compensation, which may cause compensation to vary depending on your skills, experience, qualifications, and home office location (Manhattan, NY vs. Albany, NY). The annual base salary range for this role for an Albany, NY based candidate is $105,000 to $135,000. The annual base salary range for this role for a Manhattan, NY based candidate is $130,000 to $160,000. The salary offer will not be based on a candidate’s salary history at other jobs, and by law, NYeC will not seek information about salary history, and candidates should not share such information with NYeC. All compensation questions and comments should be directed to the HR Department representative during your application, interview, and hiring process.

  NYeC is an Equal Opportunity Employer. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but your past experience doesn't align perfectly with everything listed in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

  For more information about NYeC and to apply for this position, visit our website at https://www.nyehealth.org/careers/.We accept online applications only.