NY HELP No

Agency Information Technology Services, Office of

Title Student Assistant Internship (Cyber Command Center), Ref# 7799

Occupational Category I.T. Engineering, Sciences

Salary Grade NS

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $22.61 to $25.36 Hourly

Employment Type Full-Time

Appointment Type Temporary

Jurisdictional Class Non-competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Hours Per Week 37.5

Workday

From 6 AM

To 6 PM

Flextime allowed? Yes

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? Yes

County Albany

Street Address State Campus, Bldg 5, Flr 4

City Albany

State NY

Zip Code 12223

Minimum Qualifications • Must be a US citizen or foreign national eligible to work in the United States• Must be 18 years of age or older• Must be currently attending a New York State college, university or graduate program, or be a resident of New York State attending a college, university or graduate program outside of New York State• Must have completed a minimum of one (1) year as a student at a degree-granting two or four-year college or university (completion of one year’s worth of academic credits over a more extended period of time may qualify part-time students) OR currently enrolled graduate student or accepted in a graduate degree program• Must have a minimum grade point average (GPA) of 2.0 or equivalent to a C.

Duties Description The Security Operations Center (SOC) team performs intake and initial triage of cyber security events identified and reported by various sources, escalates to CIRT for further investigation and analysis as needed, and tracks event/incident progress through to closure. Additionally, this team performs additional threat detection functions including research, log analysis, and alerting based on indicators of compromise. Duties may include: 1. Analyze emails for malicious content and respond to customers with appropriate actions.2. Manage/respond to ITSM tickets to track/resolve incidents.3. Assist with incident response activities including log and packet analysis.4. Meeting with other areas of ITS or client agencies to discuss security concerns and helping educate business units about the key concepts of information security. Preferred 1+ years' experience in technical writing or coursework in writing. Please note, that previous experience in cyber security is not a requirement for these positions. If you have an interest in cyber security, we’d like to hear from you!

Additional Comments This position can be part time or full time.Fingerprinting and background check may be required.Benefits of Working for NYS for eligible employees:Generous benefits package, worth 65% of salary, including:Holiday & Paid Time Off• Thirteen (13) paid holidays annually• Up to Thirteen (13) days of paid vacation leave annually• Up to Five (5) days of paid personal leave annually• Up to Thirteen (13) days of paid sick leave annually for PEF/CSEA• Up to Eight (8) days of paid sick leave annually for M/C• Up to three (3) days of professional leave annually to participate in professional development• Up to 50% telecommutingHealth Care Benefits• Eligible employees and dependents can pick from a variety of affordable health insurance programs• Family dental and vision benefits at no additional costAdditional Benefits• New York State Employees’ Retirement System (ERS) Membership• NYS Deferred Compensation• Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds• Public Service Loan Forgiveness (PSLF)• And many more.

Some positions may require additional credentials or a background check to verify your identity.

Name Student Assistant Program

Telephone 518-473-8720

Fax

Email Address internship@its.ny.gov

Address

Street NYS Office of Information Technology Services

Swan Street Building, Core 4

City Albany

State NY

Zip Code 12242

Notes on Applying Please complete the Student Assistant Application: https://forms.ny.gov/s3/Student-Assistant-Application, no later than September 19, 2024. If you have any issues with the form, please contact ITS Student Assistant Program by email at internship@its.ny.gov.