Duties & Responsibilities:

• Populates management reports and dashboards.

• Compiles data and prepare reports for weekly disbursement to management.

• Creates and maintains ad hoc reporting as assigned.

• Develops schedules to meet deliverable deadlines for all assignments.

• Records and maintains staffing data.

• Maintains and updates relevant information of all agents, including extensions, schedules, programs, etc.

• Prepares performance/production stack rankings of staff based on specific key performance indicators.

• Creates tools on an ad hoc basis that provide insight into agent productivity as assigned.

• Collaborates with management on means of improving efficiency.

Required Skills:

Excellent accuracy and attention to detail.

Ability to work independently and as part of a team in a fast-paced environment with multiple deadlines.

Excellent written and oral communication skills.

Process-improvement oriented.

Excellent spreadsheet skills.

Strong Microsoft Office applications skills (preferably with Excel, Word, PowerPoint and Access).

Qualifications:

Education & Experience:

High school diploma or equivalent required; Bachelor’s degree preferred.

1-2 years’ experience in payroll and accounts payable operations or finance, preferably in an automated system environment

Certification: N/A

Working Conditions:

Remote

Supervisory Responsibility (If applicable):

N/A

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities, or skills of personnel so classified.

Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics.

PPL does not discriminate based on race, color, religion, or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, protected veteran status, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law.