Job Information
DePaula Chevrolet, Inc Automotive Service Advisor in Albany, New York
DePaula Chevrolet is looking for customer-service oriented professionals who are interested in a sales focused role as Service Advisors. Automotive Service Advisors act as the point of communication between the customer and technicians for our service department. If you have experience in sales or customer service and want to start your career in the automotive industry then do not hesitate to apply today!
Responsibilities:
Greet customers and answer incoming calls for service
Assign vehicles to technicians
Complete estimates and obtain authorization for work to be completed
Ordering parts
Complete final Invoice and present the invoice to the customer, ensuring customer satisfaction
Monitor pending work and communicate with various departments and customers as needed
What We Offer:
Weekly pay and monthly commission
Promotion opportunities from within
Health, Vision, and Dental Insurance
Life Insurance
401(k) with employer contribution
Sick & Vacation PTO
Professional Training
Employee Discounts
Qualifications:
Previous sales or customer service experience
Valid driver's license in good standing
Computer-literacy and willingness to learn new programs
Exceptional customer service skills
Strong interpersonal and communications, in-person and over the phone
Experience using Microsoft Office
Expected Annual Compensation:
$50,000 - $85,000