Administrative Coordinator

Albany, NY (http://maps.google.com/maps?q=333+Sheridan+Ave+Albany+NY+USA+12206) • Energy Services

Job Type

Full-time

Description

Are you an administrative professional who would like to use your skills to positively impact the community and the environment? Are you motivated to learn and want to make a difference?

Join a community organization that has been providing services to underserved Albany County families for over 55 years. The Administrative Coordinator works closely with the Energy Services Program Director to plan and monitor the daily operations of ACAP's Weatherization Assistance Program, integrating the various service components in the Energy Services Department to ensure quality programming.

Responsibilities include:

• Responsible for customer outreach, recruitment, and enrollment for the Energy Services department and other ACAP services and determining program eligibility.

• Oversee client folders and client activities.

• Facilitate active customer involvement in their services and development plans, including follow-up and resolution of customer concerns and service issues.

• Provide information on area resources as needed and act as a liaison between customers and other community resources to ensure needs are being met.

• Implementing required plans and policies ensures the agency's compliance with all involved programs.

• Maintain tracking system for audited and in-progress work.

• Responsible for inputting, processing, monitoring, and reconciling appropriate purchasing systems, databases, and spreadsheets.

• Perform various program administrative tasks, including copying, faxing, processing mail, data entry, meeting preparation, and providing support for front desk operations.

Starting at $19.98 per hour; 37.5 hours per week, Monday – Friday; flexibility needed to cover periodic outreach events.

QUALIFICATIONS

A High School Diploma or GED is required; an Associates degree is preferred. A minimum of one (1) year of experience working in human services, customer service, or a related field is required. Experience in an operations, home energy, housing, logistics, or inventory management field is a plus! Good interpersonal & communication skills are required. Well above average organizational skills and computer skills are required, including database entry, word processing, and spreadsheet skills. A valid NYS driver’s license is required. Bi- or Multi-lingual skills are a plus.

ABOUT ALBANY COMMUNITY ACTION PARTNERSHIP

Albany Community Action Partnership (ACAP), the Community Action Agency (CAA) for Albany County, has been a source of direct support for families living in poverty for over 50 years. Our services are administered through three departments: Career and Community Services, Early Childhood Education, and Energy Services. Every year, ACAP fosters opportunities for self-empowerment and enrichment in the lives of thousands of young children and families. Our mission is to partner with families and communities to expand opportunities and build stronger networks to foster upward economic mobility.

BENEFITS:

Health, Dental & Vision Insurance; Vacation, Sick, and Personal Leave; 403(b) with employer contribution; Twelve (12) paid holidays; Tuition Assistance; Employee Assistance Program (EAP); professional development and growth opportunities

APPLICATION PROCESS:

You may apply on our website atalbanycap.org/careers-at-acap.OR You may submit your resume tohr@albanycap.org.

No phone calls please.

We are proud to be an EEO/AA employer M/F/D/V.We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Requirements

A High School Diploma or GED is required; an Associates degree is preferred. A minimum of one (1) year of experience working in human services, customer service, or a related field is required. Experience in an operations, home energy, housing, logistics, or inventory management field is a plus! Good interpersonal & communication skills are required. Well above average organizational skills and computer skills are required, including database entry, word processing, and spreadsheet skills. A valid NYS driver’s license is required. Bi- or Multi-lingual skills are a plus.