... service delivery, and customer satisfaction and retention. Essential Duties and Responsibilities ... Description Summary: As the Senior Director Services Strategy, Customer Solutions Engineering (CSE), you ...

... customer base and across geographies Committed to Rocket’s core values of empathy, humanity, trust and ...

... . Excellent customer service-oriented attitude and desire to support end users with issues of varying degrees ... -paced IT organization with a primary mission to provide world class service to software development labs ...

... topics outside the immediate development team** • Interact with customer users to define system ... on DevOps products/systems **• Working experience with DDS C++ (Data Distribution Service ...

... . Excellent customer service-oriented attitude and desire to support end users with issues of varying degrees ... -paced IT organization with a primary mission to provide world class service to software development labs ...

... of a global, fast-paced IT organisation whose primary mission is to provide world-class service to ... will act as the Voice of the Customer, ensuring we enable Rocketeers to meet their business objectives ...

... , partner agreements, master service agreements, and NDAs. Risk Assessment: Identify and assess ... accurate database and documents are maintained. Deals knowledgeably with customer assignments ...

... -paced IT organization with a primary mission to provide world class service to software development labs ... to details with a customer focus is critical Ability and motivation to learn new technologies ...

... mission to provide world class service to software development labs and internal departments ensuring our ... Analyze, assess and test for cyber threats across enterprise clouds Protect Rocket customer and ...

... in driving business growth and ensuring customer success. If you are a technically adept and customer ... modernization efforts. Address customer needs and technical challenges, providing innovative and effective ...

... . This role will be in our IBM System Z professional services team working on customer engagements to ... , pagedefs, formdefs, and various aspects of print formatting. The Senior Customer Solutions Engineer ...

... ensure development roadmaps support clients’ needs. Serves as the lab advocate to ensure the customer’s ... bring forward to the customer Present and deliver highly technical product training Interact ...

... in a high-volume and critical production service environment Have successfully worked with ... focus to drive operational / service delivery best practices. Experience with M&A integration ...