Senior SQPE Specialist

Join Cleveland Clinic Akron General where we have been providing world-class care to the community for over 100 years. At Akron General, you will work and learn from some of the best caregivers, provide and receive multitudes of support and appreciation, and create the steppingstones toward a rewarding career with one of the world's most respected healthcare organizations.

The Senior Safety, Quality, and Patient Experience Specialist will be directing safety, quality, and experience work within your assigned scope of responsibility. In this role, you will become part of a team that promotes high reliability and a close-knit culture.

A caregiver in this position works Monday-Friday, from 8 a.m. - 5 p.m.

A caregiver who excels in this role, will:

• Implement improvement initiatives using the Cleveland Clinic Improvement Model.

• Partner with clinical leadership to set objectives and key results.

• Coordinate with cross functional stakeholders to ensure compliance with all standards and favorable performance on safety, quality, utilization, and experience metrics.

• Participate in engraining the safety, quality, and experience requirements.

Minimum qualifications for the ideal future caregiver include:

• 8 years of related experience with safety, quality, patient experience and Performance Improvement program or related healthcare experience.

• Experience in working with Joint Commission, HFAP, CMS (Centers for Medicare and Medicaid: Government agency that provides reimbursement for accredited trainees) surveys process preferably in a leadership/coordination role.

• In-depth knowledge of patient safety best practices, joint commission standards, and conditions of participation.

Preferred qualifications for the ideal future caregiver include:

• Clinical experience.

• RN Licensure.

This is a rewarding opportunity that offers growth-oriented projects, mentorship, support, and resources. You will experience great exposure to both the institute and department leadership and have numerous opportunities for career growth.

Physical Requirements:

• Ability to communicate and exchange accurate information.

• Ability to perform work in a stationary position for extended periods.

• Ability to work with physical records or operate a computer or other office equipment.

• In some locations, ability to travel throughout the hospital system.

• In some locations the ability to move up to 25 lbs.

Personal Protective Equipment:

• Follow standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $40.48

Maximum hourly: $61.74

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities