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Siemens Manager - Customer Service in Ahmedabad, India

Job Family: Customer Services

Req ID: 427141

Roles & Responsibilities:

  • Plan and visit customers to meet the retrofit target and support requirements of customers

  • Drive service business portfolios (Contract, Retrofit, Digitalization etc.)

  • Routinely discuss and communicate on retrofit opportunities with regional colleagues. To do selection & sizing of Motors, VFD systems

  • Study of Tender documents & Preparing Techno-commercial offers

  • Focus on industry segment like Sugar / Cranes / petrochemical /Metal/ Paper Industries apart from discrete industries which is in line with our portfolio growth commitment

Pre-requisites:

  • BE/ Diploma in Electrical / Electronics or similar qualification

  • Good Knowledge on Low Voltage drives with engineering & commissioning / service exposure of +10 years (for BE) / +12 years (for Diploma) experience in drives.

  • Application knowledge in the industry area of Sugar/Cranes/Petrochemical / Metal / Cement/ Paper etc.

  • Good communication skills & service attitude is important.

  • Travelling on short notice and to serve customers

  • Know how on Siemens Drives & PLC will be considered as additional benefit

  • Also candidate should have digitalization knowledge.

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