*Job Location: Choctaw Medical Clinic *

*General Summary: *Greets patients and registers them with current, accurate demographic information. Schedules future appointments and assists the Nurse Practitioner with office duties. Serves as liaison with professional billing service. Responsible for efficient administration of office operations. Performs duties in a manner consistent with Choctaw Regional Medical Center to ensure accomplishment of objectives.

Essential Functions:

• Maintains confidentiality according to HIPPA guidelines at all times.
• Answers telephones, triages messages and schedules patient's appointments/referrals.
• Performs patient "check in" process including registers new patients, updating of demographic and insurance information, as needed.
• Performs patient "check-out" process including collection or payments.
• Creates, updates, and maintains medical records per Choctaw Medical Clinics and practice/clinic policies as needed.
• Assists with end of day/month reconciliation and financials for the practice/clinic.
• Contacts responsible party of non-insured patients, by telephone, to evaluate financial status.
• Assists with specialized insurance forms.
• Maintains awareness of safety at all times.
• Serves as backup for other office staff as needed.
• Attends required meetings, serves on committees as requested, and assists with special projects.
• Complies and maintains practice/clinic logs, records, reports, and stats, as assigned.
• Projects a courteous and professional demeanor.
• Remains current with and adheres to all clinic polies, standards of conduct and all regulatory guidelines.
• Maintains clean and orderly work area.

Required Qualifications:

• High school diploma or equivalency required.
• One year office experience including phones and typing preferred or an equivalent combination of educational experience from which comparable job knowledge could be required.
• Medical office setting experience preferred.
• Preferred knowledge in International Classification of Disease, Ninth Revision (ICD-9) and Current Procedural Terminology (CPT) coding.

Physical Requirements:

• Must have normal range of hearing, vision, and manual dexterity.
• Must have the ability to occasionally lift and transport items (files, supplies) weighing up to fifty (50) pounds.
• Must have skills in gathering information, interpreting needs, and preparing recommendations relating to professional billing requirements.
• Must have the ability to sit or stand for extended periods of time; some stooping and bending are required.

Knowledge, Skills, and Abilities:

• Must be sufficiently mobile to access multiple data sources.
• Must have the ability to communicate effectively and efficiently with patients, peers, superiors, and others on a one-to-one basis using appropriate vocabulary, grammar, and word usage.
• Must have clinical perception as it is necessary to proofread materials, to index/file documents, and to organize office operations in daily work.
• Must have precision and diligence, skills to oversee multiplicity assignments and accurate medical computations with a high degree of accuracy.
• Skills in mathematical calculations, understanding of financial analysis terms; basic financial skills.
• Knowledge of healthcare administration and medical terminology is desirable.
• Strong organizational skills.

• Proficiency in computer skills and office equipment operations, with ability to learn new software applications.