... retention planning for the client. Ensures Service Level Agreement performance. Owns overall ... of the achievement of customer service requirements including attainment of performance guarantees ...

... strong analytical skills Strong team player that has a customer service approach and is solution ... and service to our members. If you are looking to advance your career within a growing, team ...

... performance complies with service levels and performance standards, internal policies, and state and federal ... customer service requirements, including attainment of performance guarantees, minimization of expense and ...