Job Information
Arms Acres Intake Coordinator in <a class="branding-link-color" target="_blank" rel="noopener noreferrer nofollow" href="http://maps.google.com/maps?q=75+Seminary+Hill+Road+Carmel+Hamlet+NY+10512" title="External Link Opens a New Window">Carmel, New York
Intake Coordinator
Carmel, NY (http://maps.google.com/maps?q=75+Seminary+Hill+Road+Carmel+Hamlet+NY+10512)
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Description
Intake Coordinator
Arms Acres in Carmel, NY is looking for an Intake Coordinator to coordinate and facilitate admissions to Arms Acres. In this role, you will maintain communication with regional representatives, referents, patients and family members and assess referrals for appropriate placement.
PLEASE NOTE: Tues - Sat, 2- 10:30p (and Sat hours are 9-5:30p)
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Answer and respond professionally and promptly to phone calls and e-mails
Interviews prospective patients and collect referral information including referring agency or individual, patient demographics, medical, psychiatric, and substance abuse history and insurance
Request/obtain necessary medical or psychiatric records when indicated and obtain clearances when indicated
Able to verify insurance and utilize systems, including but not limited to, E-Pace, Medicaid eligibility site, etc.
Coordinate admit date, program, and transportation
Accurately enter all data in Meditech system
Follow up and confirm scheduled admissions
Explain pre-certification process
Inform patient/family regarding permissible and not permissible clothing and other items
Arranges private payment plans with patient/family. Obtains credit card information and records on form
Enter lost referrals in Meditech system with detailed information
Updates Meditech call log system for current referrals ongoing
Provide admission assistant coverage as requested
Maintain communication with regional representatives and referral sources. Notify both when scheduled admits do not occur as planned
Utilize discharge and Census information when scheduling patients
Participates in Performance Improvement Initiatives
Other duties as required
Requirements
QUALIFICATION REQUIREMENTS:
Licensed and appropriately credentialed Qualified Health Provider (QHP), such as CASAC, LMHC, LMSW, LCSW, RN or Master Level Social Worker or Psychologists required
Prior Intake job experience preferred
Substance abuse treatment, and admissions experience is required
We offer competitive wages and benefits in a supportive working environment.
EOE AA M/F/Vet/Disability
INDHP
Salary Description
$23-$29 based on education and experience