Description

Amazon Marketplace Paid Services (AMPS)

Interested in innovating to deliver world-class service to Amazon's Selling Partners? The Amazon Marketplace Paid Services (AMPS) program is designed to improve the Selling Partner experience selling on Amazon and accelerate growth through holistic account management by AMPS Merchant Consultants working directly with Selling Partners to increase the value, choice, and convenience of their business. Our team will invent and innovate through technology, expand programs to improve Selling Partner engagement and satisfaction, and enable global solutions by working with the US, EU and China teams. AMPS is seeking a Manager to lead Seller Growth team to develop and scale our Paid Services business. This role will be responsible for accelerating Selling Partner business growth, working closely with Merchant Consultants, and will be expected to develop the tracking mechanism to identify Seller growth opportunities and determine specific actions for Merchant Consultants to address the issues through data-driven analysis. The ideal candidate will have solid team management skill, data analysis skills, project management skills, and be able to reliably deliver results from a series of project work that organizes and defines scattered and ambiguous information, optimizes processes, and builds mechanisms to continuously improve Selling Partner growth.

Key job responsibilities

• Lead a team through hiring, managing, and developing team members.

• Lead project for Selling Partner growth, working closely with Merchant Consultant and other business teams.

• Deep dive into the issues that are stalling Seller Growth to find the root causes, determine concrete measures, implement and verify their effectiveness.

• Collaborate with domestic and global teams to actively incorporate their best practices and identify and prioritize high-impact improvement opportunities.

• Responsible for documentation for project launches, business reviews and annual plans.

• Provide regular updates to senior leadership.

• Understand how to thrive in an ambiguous environment and lead teams without line of sight to a clear solution in the short term.

Basic Qualifications

• 5+ years of working cross functionally with tech and non-tech teams experience

• 5+ years of team management experience

• 5+ years of cross functional project delivery experience

• 5+ years of program or project management experience

• Experience defining program requirements and using data and metrics to determine improvements

Preferred Qualifications

• Experience managing, analyzing and communicating results to senior leadership

• SQL